County Line Pet Hospital

I started bringing my dogs to this clinic around 2 years ago. Given that I have two large dogs, I spend a good amount of money on veterinary care for my dogs each time we visit. Initially, my children and I attended appointments and the front desk staff were responsive and the vet was great - she actually answered all of my youngest child's questions about our dogs health and wellbeing. She was upbeat, professional, and really educated me about my dogs health and preventive care. The past few appointments, however, the service has significantly declined. This past visit was the last straw and I will no longer be using this clinic for my pet needs. The vet was very judgmental in her comments to me. The way she spoke to me was condescending, insulting, and low key passive aggressive. The front staff was unresponsive and completely unprofessional. The young lady did not acknowledge me upon entering with my pet. When the appointment was finally over, I approached the desk. She ignored me. Since she was on a phone call, I waited for a hint on what to do. Nothing. So I took my first dog to the car and then returned for the second. The front desk staff was helping another client when I was leaving again and so I waited, patiently, to pay for the service. After, I was handed a receipt.

posted: 09/11/2023

If you're considering on adopting please save yourself the time and contact South Suburban Humane Society 😊 Completely unprofessional. I saw their Facebook posting sharing how they were desperate for dogs to be adopted as they were running out of room. I went up there to inquire about the adoption application earlier last month and to see two dogs that caught our attention online. The young man at the front desk stated that there was a process and walk ins were not accepted, understandable. He proceeded to tell me to get their adoption application online, fill it out and drop it back off. I asked if they had applications available to fill out in-person since I was already there. He made it seem as it was such an inconvenience; he handed me the application without a clipboard or pen and walked away. Luckily I had my own pen. I proceeded to hand him my application with the names of the dogs I was interested in and he said nothing. I called back the following day to inquire on the length of the application review and was told I would receive a callback. I called again at the end of that week and was told the same thing; this went on for two weeks. Today I see that one of the dogs I applied for was posted as adopted on their social media place. I called and asked on the status of my application, and was asked if I had applied in-person or on Indeed. Clearly a misunderstanding on what type of application yet the guy found it hilarious and so did everyone in the background. I clarified and stated that I was calling on the status of my adoption application and was asked for what dog. Provided the names of the dogs and mentioned how one of the dogs was posted as adopted. He said he would see what he could do? And had nothing else to say.

posted: 08/17/2023

This place was great. The staff was caring and attention. They got me and my dog in urgently and treated him.

posted: 10/09/2023

While I was waiting for vet to check on my furry sonn. I went to the comments to see what I was waiting for😅 My appointment was scheduled at 12pm was seen a bit after 30mins. But.. Besides the wait , everything went well. Place was pretty clean. Yet, the price for the visit and my sonn medication was about the lowest I seen before at a Vet. If your going to check this place. Just make sure you have enough time.. please don't be in a hurry. EVERYTHING CAN WAIT IF ITS FOR ARE FURRY LOVED ONES😎

posted: 09/10/2023

Unprofessional, so I took my small dog here yesterday here with my family and they really upset me what they did to my dog and the comment they said.. . John j.shudell the veteran said some racist comment that didn't felt right to me. Then he gave my small dog to much dose of the shot he received that's cause her to have allergic reaction then he tells it's was his fault because he gave to much to small doge and goes ahead and charge me for another shot for the allergic reaction. I won't be coming here again I scared for my puppy life. Her eyes where Puff she couldn't breath she was so nervous I was going cry as well because it my bestfriend I know their animals but we treat like them family!!!!!!

posted: 07/27/2023