Vetco Total Care Animal Hospital

4.5 (63 reviews)
990 Brook Forest Ave, Shorewood, IL 60404, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 5:00 PM Sunday 9:00 AM – 4:00 PM

How to Save on Veterinary Costs at Vetco Total Care Animal Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Vetco Total Care Animal Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,228
4.9 Embrace 19,973
4.9 Fetch 5,918
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,234
4.8 Nationwide 25,705
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,347
4.8 Prudent Pet 2,867
4.7 Pumpkin 3,545
4.6 Spot 11,586
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.5

63 reviews

Dr. Otto and his assistant were warm, kind, patient, and caring. They answered all my questions and I felt a million times better after my visit—I know my Sunny Girl did, too! I’ve also seen Dr. Otto for my Nolan and my Kozmo— in all cases, he made everything better. His kindness and openness, along with his personal experience as a cat owner himself, saved my nerves. I could not be happier with Dr. Otto. He is an absolutely amazing vet that truly understands our animals and our love for them!

Dec 2, 2023

Hello Dr Otto and Staff, All I can say is Dr.Otto and His staff are very good people with your pets. I was concerned about my Poncho and The staff was very kind in such a way to make you feel as if it was there pet they where taking care of. Dr.Otto is a very professional that loves his job. Thank you so much Dr. And staff for reaching out to us in a couple of days with it's good results. Thank you Bob Carlson

Mar 22, 2024

Took care of me a few minutes earlier than expected time. Doctor Otto gave me a brief about my Lunari. Efficient service and quick as well. Took my Lunari back so I wouldn't have to see her get shots. Doctor told me where immunization was located and what to expect the next few hours.

Mar 11, 2024

This review is in no way reflective of the medical care my dog received. Dr. Otto & Nurse Xan are amazing. I drive all the way from Oakbrook to Shorewood to see Dr. Otto for both my pets because of his true interest and care for animals. However, the vetco hospital manager is the sole reason why I have rated this clinic experience 1 star. I made an emergency appointment for 10:30am Tuesday morning and took time off from work to take care of my dog's ear infection. When I got there, there was a different doctor there but there was no reason to believe the attending vet couldn't handle an ear exam & claro ear drop. Typically we muzzle my dog during this exam, because well... he's a dog with an ear infection and he doesn't like his ears messed with when they're in pain. Once he was muzzled the nurse took him back to the exam room. She came back rather quick and said the vet felt my dog was a bit difficult to deal with and he wasn't able to do the ear exam. I asked the nurse if i could be present for the exam to possibly calm him down. She went to ask the vet if that was ok but instead of coming back with an answer the Hospital "manager" came into the exam room and said we need to come back another day and my dog had to take a mild sedative in order to do the exam. I told the hospital "manager" that Dr. Otto was able to do the exam before without the sedative so we'll come back tomorrow when Dr. Otto is in and forego the sedative. She said NO doctor or nurse in the hospital will see my dog unless he has taken the sedative prior to his visit. I asked her does she speak for all the doctors and nurses and she said "yes i do, im the hospital manager". I said ok and came back the next day. Nurse Xan & Dr. Otto informed me that she cant and shouldn't have spoken on their behalf. Not only did she speak for Dr. Otto but she tried to keep Nurse Xan from helping with my dog during the ear examination. She also put on his chart that he was an aggressive dog. This "manager" was way out of line. How can a manager dictate what a licensed veterinarian can and cannot handle?? Also the sedative she FORCED us to buy and administer to my dog made him lethargic for the rest of the day and night. He didn't need to take the dosage suggested all for an ear exam and an updated rabies shot. Furthermore its a far reach to add "aggressive" to my dogs chart when we've been to this hospital before with no issues. If you muzzle a dog they're going to freak out. Also I don't quite understand individuals who go to school to become vets and then get nervous when a dog is scared and uncomfortable. Im disappointed with our experience here and if Dr. Otto didnt work there we would never come back.

Jan 21, 2024

The people who worked with us were, to begin with, very friendly. I wish I remembered the lady who was with us in the room at first because she’s who we talked with the most. She wasn’t just informative, but talked about extras that we asked about. I’ve already recommended your vet to a coworker.

Jan 28, 2024