Animal Care Hospital

PanCake P.

Although the vet was attuned to my cats ailments, her approach made me feel like the WORST pet owner. First of I know my cat and his nature. I’ve had him for over 6 years and he is my best friend. Simba had an upper respiratory infection which was accompanied by a fever. This is something he has had in the past. A prior vet gave him antibiotics and sent him on his way. She then began to talk about how he seemed “unkempt” because he had a greasy section on his back (I had brushed him a few days ago) he’s always had fur like this, it’s always been on the thinner side. She then mentioned he is too skinny and could see his spine which was a completely ridiculous statement. My cat has always been thin and long, regardless of his food intake. I’ve had times where I fed him more and he still remained the same, at best he gained one pound. He happens to have a good metabolism and is very active. He’s also a pretty happy kitty. I can tell at the drop of a hat if his demeanor changes and I am proactive about it. The vet did mention he has skin issues (possibly allergies) which is something a past vet did not give much attention. I have tried medication for him for itching but it has not helped. This I found helpful but again I felt talked down to, I was interrupted many times and instead of gaining an insight into my observations because I have spent the last 6 years of my life with my pet, she was pervasive and didn’t seem to care much about what I had to say. This is a pattern I notice among some vets (not all) some actually care about both the owner and the pet as a unit. Others almost seem to team up against you and shove advice in your face, make you feel incompetent, then slap a massive bill in your face so coldly and don’t offer any payment plans. It’s a fake and cold approach where they feign empathy for the pets but it feels like a ploy to get as much cash out of you and on top of that insult your care taking abilities. That completely deters me from going to the vet. It’s f—-ing rude and something needs to be changed. They recommended I come back but I can’t because although Sims was treated with care I was perceived as a garbage pet owner. Nobody wants to feel icky and judged. Work on your empathy skills for PEOPLE.

Oct 7, 2023

Lia Muzzalupo

Dr Choi is empathetic and really went above and beyond for me in an emergency situation. She is extremely patient and thorough. She does not make you feel rushed whatsoever. She explains everything in detail. I highly recommend her. The staff is equally amazing. Thank you Dr Choi and staff for all that you do, it does not go unnoticed!

May 23, 2023

Maria Negron

I've been taking my Yorkie since he was 4 yrs, now going on 14 yrs. The Vets there are so caring and willing to advise what is best for them. Ty Animal Care Hospital!!

Apr 1, 2023

Manny Torres

The hospital was clean and smelled good, like no pets weren't even there. The staff are excellent. I would recommend it to anyone. Good results.

May 31, 2023

Georgina Saldana

I had to leave the state and I left my roott Bella taking care of them there and I found her very well they did a very good job, and whenever I take her to her appointments all the staff are very friendly

Feb 17, 2023