Lavitt Animal Hospital

Yesterday, after taking my dog for a walk, she started scratching, and I noticed that her eyes and face were swelling. It seemed like she had been bitten by a bug or had an allergic reaction to something she sniffed. Concerned, I immediately brought her to this veterinary clinic, as it's where we usually go for check-ups and vaccines. Luckily, it's only a 3-minute drive from our home. My husband, who is a nurse, knew that all she needed was an antihistamine. So, we went inside the clinic. However, I was disappointed when the receptionist stood up without recognizing us or my dog, and said, "We don't accept walk-ins." I explained the situation, and only then did she recognize us. Unfortunately, the vet overheard our conversation but didn't bother to look at our faces or show any concern for my dog. They did not even bother to look at Coco nor ask what's wrong with her. Instead, he simply handed a flyer to the receptionist and told us to take Coco to the emergency clinic, which was 10 miles away. It was frustrating because all my dog needed was a shot of antihistamine, something the vet could have easily provided. I am deeply disappointed by the lack of concern this place has for my dog. I called this morning to ask help if they can cancel my monthly autoship of the sympatica trio (that they made me sign up for) and to voice out my concern and disappointment which i did in a very calm manner (its recorded they said so they can play it again.) and instead of apologizing for what i experienced, the lady i talked to just casually said, she will just cancel our account. I have decided not to return to this clinic and will not recommend it to my friends.

posted: 09/09/2023

This place goes beyond a 5 star rating. They will make sure your pet is as healthy as they can be, and they will make sure to accommodate the pet's needs in every way they can. As I walked in, the reception was very sweet and welcoming. The vet tech and vet were very great and amazing, and they answered all the questions that I had about my new little golden retriever puppy. If you want your pet to be well taken care of, I recommend heading to Lavitt Animal Hospital to have your animal healthy and happy.

posted: 04/12/2023

I cannot say enough good things about Lavitt Animal Hospital. From the moment I walked in, I was impressed with the cleanliness and welcoming atmosphere. The staff members are incredibly friendly and knowledgeable, and they clearly care about the well-being of their animal patients. I brought my pet in for a routine checkup, and the vet & vet tech were thorough and attentive. They took the time to answer all of my questions and provide me with helpful tips for maintaining my pet's health. What really stood out to me, however, was the level of care my pet received when being looked at by the staff. The staff kept me updated throughout the entire process, and made sure that my pet was comfortable and well taken care of as if it was their own. Overall, I highly recommend Lavitt Animal Hospital to anyone in need of veterinary care for their furry family members. They truly go above and beyond to provide exceptional service and care. Big shout out to the Staff members I met Riley the most caring Vet tech I've ever met, Dr. Roush the most knowledgeable Veterinarian I've spoken too, and Cheryl the most welcoming receptionist I've come across at any establishment.

posted: 04/12/2023

We have never had a better vet and staff. Caring, very knowledgeable, and Dr. Roush is very thorough when explaining medications and procedures. Very happy we found this animal hospital!

posted: 05/28/2023

Dr Roush and his staff are amazing! I know my cat is in very good capable hands. They are very kind and accommodating! Amazing hospital and people!!!

posted: 07/24/2023