Gilberts Animal Clinic

Dr. Stone is a very through doctor. She will take time to talk with you and answer all of your questions. I like that the office calls back and checks up on your pet to see how he/she is doing. And I never had to wait long at all to be seen on in the office.

posted: 10/09/2023

They helped me help my dog the way that I felt comfortable with while providing veterinary expertise and counsel. Very easy to communicate with the staff.

posted: 10/02/2023

FoxyBaby just loves the staff. She gives everyone so many kisses🐶 Wonderful Staff they all treat my FoxyBaby with so much care and love🥰 awesome customer service skills. All my question are always answered and/ or given information on what it is I like to know. I've learn so much more about my beautiful FoxyBaby pup, her hygiene stuff I could simply do on my own now🐕💖

posted: 02/03/2023

I write this review with a heavy heart as my pup has recently crossed over the rainbow bridge. I took my dog here for several years and never had any complaints. Unfortunately, that changed when I brought her in for her vaccines and concerning symptoms. The vet had misread my dog's X-rays and bloodwork and diagnosed her with heart disease. He started her on 3 cardiac medications and later said she had an infection and started her on antibiotics. TWO WEEKS later I urgently brought her in where Dr. Stone took X-rays and identified a bleeding splenic mass which was the reason for her symptoms at her previous appointment. I then transferred her to an emergency room which resulted in $14,000 in life saving surgery and treatment. Had she not been misdiagnosed here, she could have received routine treatment instead of emergent surgery. My dog's symptoms during the first visit were due to her body compensating for her bleeding. The cardiac medications worsened her status and resulted in kidney failure. After requesting and reviewing the bloodwork from Gilberts Animal Clinic myself after her hospitalization, it was extremely obvious that the results indicated my dog was bleeding internally. Upon speaking with Dr. Stover (the owner) about this situation, I was told that the vet misread the X-rays because they are a newer technology that he has not worked with yet. She was very compassionate and apologetic and listened to my concerns which I do appreciate. However, a simple I'm sorry does not make up for a vet's ignorance and misdiagnosis. There were never any attempts to discount future services I received with them such as post-op blood work, and visits, or to refund me for services that were misread despite spending $14,000 in emergency treatment due to their vet's mistakes. While I appreciate Dr. Stone, who had treated my dog several times prior, and the reason my dog was able to receive emergency surgery, and Dr. Stover, for her kindness, I cannot recommend that anyone brings their pet to a clinic where a vet can misdiagnose such an obvious and serious condition.

posted: 08/03/2023

My dogs and I are now clients for life! Dr. Stone is so kind and understanding and she listens and answers questions. There is no rush and their fees are reasonable and affordable. And the girls at the front desk are very nice and very helpful, as well. I feel blessed to have found this office and I understand why they are top rated and why many people in these ratings say that they even travel quite a bit to bring their pets here. I only wish that I had found them sooner but now that I have, I will never leave. A good Vet is everything when your fur babies are sick. I've been sooo sad... And while I know my doggy is getting old and her health may be seriously starting to slip, at least I can feel good in my heart and soul that I am giving her the very best care that I possibly can. And so today, I can feel a bit better. Thank you again, Dr. Stone and office. ❤

posted: 11/02/2021