Animal Hospital On Route 66

They have taken care of my two cats and dog very well. The cats are relatively new to the family but brought them to get them to date with vaccines and rabbies shots. They were both strays but one of them was in really bad shape. She had a few minor wounds. But after they checked her out her they prescribed a few medications, and she got her health back after I gave her doses for a few weeks. I'm so glad we got over that! They all are really healthy now! My cat had another issue where she got these bumps on her neck. I took her here. They weren't exactly sure what it was but they gave her a penicillin shot, shaved the area, and told me to keep it clean. It worked. Overall, they are a very good vet for you pets. I just don't like that you can't go in the building. You have to call once your there and they'll call you to let you know you can drop off your pet.

posted: 03/13/2023

Found a dog. Well cared for, wanted to see if he was chipped. The person slowly came to the door. Not sure if I got the correct chip information since the tech gave me an 800# to a animal hospital in Colorado. Edit: Veterinarian friend was able to help. Dogs owner has been located. 👍🏽

posted: 02/10/2023

Our beloved kitty, Gordo, was euthanized on 6/15/2023. A week later, We received the ashes of our pet but not the clay paw print they offered. My wife called immediately after receiving the ashes to inform them that the paw print wasn't in the bag handed to her. Their first excuse was that the crematory had run out of materials and would be making it later. Their second excuse was that it wasn't delivered. The third excuse was that it was on its way, and she would be getting a call when it was received. Finally, she received a call from the clinic that the crematory made the clay paw print, delivered it but it was nowhere to be found, but that it wasn't the clinic's fault. For 4 weeks they lied through their teeth. The last piece of remembrance of our cat was robbed from us, and made worse by their constant lying. All they had to offer was $10 for their incompetence. They couldnt even be bothered to send a condolence card. To further prove that they are dishonest and untrustworthy, whenever my wife asked for further information, no one had any answers, only the manager/supervisor "Grace" was privy to that information. When she asked when "Grace" was going to be available, she was told she didn't have a set schedule and had no regular hours. Only come to find out that the manager/supervisor was on maternity leave! Why would you be dishonest about something like that?!. Today, on 7/10/2023, my wife received a call stating that we would not be receiving the paw print. The blame is being shifted to the crematory, claiming they never delivered it, while the crematory maintains records showing that they did deliver it. In an attempt to make amends, they refunded the money for the paw print and added an extra $10 as compensation. It is deeply disheartening that my wife was repeatedly misled, being told that the paw print had not been delivered, when in reality, the vet had lost it. As our kitty is no longer with us, obtaining the paw print was crucial, and a refund falls short of rectifying the situation. Losing our kitty's paw print was a significant loss, and it is disconcerting that this is the best resolution offered.

posted: 07/10/2023

Been bringing my pets here since they first opened their doors. My 15y/o cat and 3 y/o dog have been in the best care. Amazing docs, and super nice staff.

posted: 07/18/2023

They took my dog in quickly and helped her when no one around had availability for over 2 weeks. Everyone who worked there was great and friendly.

posted: 08/01/2023