West Loop Veterinary Care

Sheba is 7, and has began showing signs of aging, having dental issues and random symptoms. I haven't had a primary vet for her...until now!!! I arrived nervous, anxious and having a serious cloud of pet mom guilt hanging over my head. My throat is sore from holding back an avalanche of tears and my stomach in knots because I know this is about to cost me more than I have on hand. I'm greeted with smiles at front desk, I wait a short moment before being greeted by a smiling vet assistant in training (cannot recall her name) then taken to the exam room. The intake was personable, seamless and I was made to feel that I was in the right place with the right professionals. Any feelings of intimidation, inaccessibility or judgment went right out the window. They saw my love and concern for my pet, addressed all my questions, took their time with explaining process, diagnosis and medications suggested. I finally just burst into tears; more so from relief that Sheba has a medical team that will escort me through her wellness and recovery plan. Dr. Alexandra O Hannah B Front Desk staff Intake nurse Thank you for your support, patience, smiles and I look forward to seeing you twice a year with my fur babies

posted: 04/01/2023

I will be honest -- the prices are not the cheapest that you can find. HOWEVER -- the quality of service + attention of care are far more worth it. I have been to many vets over my dog's 9 years of life. Some were expensive; some were cheap. However, I can tell that West Loop Vet legitimately care for animals. Coming from an abandoned family, my Dachshund shows a lot of fear: peeing, barking, shaking, etc. However, with her recent visit, I was able to see she did not show any of those symptoms and was so relaxed. WLC was able to see my dog less than 24 hours of inquiry and welcomed her with arms wide open. She ended up with only vaccinations, but they even followed up within 24 hours of her appointment. My dog's comfort is a priority to me -- we will be here permanently. Dr Ford was amazing!

posted: 06/03/2023

I have only ever had positive interactions with everyone at West Loop Vet as a client for several years now. They truly care about you and your pet and they do their best to address needs as they arise. It is a bit on the pricier side but it is worth it for the service and quality of care.

posted: 06/28/2023

West Loop Vet is the best! My kitten feels super comfortable here. He did not even notice when he was getting a vaccine. It is easy to make appointments. They offer appointments in the late evening for those that work during the day. Can’t recommend West Loop Vet enough.

posted: 04/10/2023

We took our rescue dog here one week after we got him. As background — our dog is super sweet and would never hurt a fly. The trip was during Covid, so we were not allowed to go inside with him. When they brought our dog back out, he was terrified! I felt terrible for him. They told us they had put a muzzle on him, and then they recommended Xanax because our dog was so scared. The reason he was so scared is because he was new to the city and was at the vet for the first time, which I would think would be something a vet sees all the time and would expect them to know how to handle these stressful situations — not escalate them with a muzzle! My dog has never bit anyone or anything, nor has he threatened to! We have since taken our dog to different vets who always have raving reviews of how sweet and gentle he is. I think the West Loop vet potentially had a personal bias against my dog’s breed, and they weren’t able to properly handle his fear or read the situation. Such a shame. Needless to say we did not go back.

posted: 05/13/2023