Premier Veterinary Group - Chicago

Unfortunately, my dog did not have a happy outcome. She presented with a splenic mass and multiple other tumors, and her condition was critical upon arrival. Despite this, I am incredibly grateful for the professionalism, urgency, and compassion shown to us during such a heartbreaking situation. The veterinarians and staff performed an ultrasound immediately, and surgery was initiated within about an hour of our arrival—an impressive feat, especially for an emergency hospital on a holiday. I was kept informed every step of the way, and everyone we encountered was kind, empathetic, and supportive right through the end. While I hope I never need emergency care again, I have complete faith in this team if I do. Special thanks to Angela, who helped me set up the appointment and was compassionate and helpful during an incredibly difficult time.

posted: 01/02/2026

I’m really glad I found Premier clinic and especially cardiologist Dr.Brennan for my cat. In other clinic’s emergency she was misdiagnosed, they scared us and told us without a heart ultrasound that she didn't have long to live. But when Dr.Brennan examined her heart and said that the heart disease was in the very early stages and that her life was not in danger for now. He prescribed heart medications and observation for the next six months. I left your clinic with such relief. And the doctor is always in touch by email. I adore this clinic for my cat and my peace of mind🙏🏻

posted: 02/17/2026

Your beloved pet will be in the most wonderful and caring hands at Premier Vet Group! My dog has been here twice within three months: once for a tumor removal (thank you Dr. Jankovits for saving her life!) and another for an emergency overnight admission. Both visits we were met with the most friendly and extremely informative staff, who were more than willing and happy to answer my never-ending list of questions, ease my worries, transparent on costs, and provided clear communication while she was admitted. Each time she was left at the facility I felt relieved knowing she was in loving care. This is the only emergency vet I will go to and trust. Thank you Premier Vet team for all you do for our furry family members! You are greatly appreciated.

posted: 01/30/2026

Anxious and over protective dog dad here who felt the entire experience was caring, thoughtful with all the attention I might expect. I was seeing a specialist as a referral from my own vet but she was highly recommended and they were right. From the first intake call to the face time with the vet, I felt my dog was in good hands.

posted: 01/21/2026

Excellent veterinary emergency/specialty hospital. Wonderful staff , friendly, professional, caring and highly competent. Dr. Venhuizen was outstanding. He was very calm, articulate and patient in explaining his treatment plan and various scenarios for our 14 yr old terrier who suffered cluster seizures on New Year’s Day. She had never had a seizure before and we were very fortunate to get her to this wonderful hospital where she received excellent , compassionate treatment and care from the staff. We elected to leave her at the hospital overnight for observation because we knew she was in good hands and it was the best for her. Start to finish the communication was really exceptional with Dr. Venhuizen following up with us throughout the evening to update us on her condition. This was very reassuring, as we were very anxious about her.The next morning, Dr Kaplan contacted us to provide a clear and detailed summary of our dog’s condition, treatment and prognosis as well as next steps. Dr. Kaplan listened very patiently and answered my questions very clearly and which helped us better prepare for the recovery days ahead. The hospital also made sure all the details of the event and treatment were formally documented in a report shared with our veterinarian’s office. When we came to pick up our dog he next day , a veterinary technician carefully explained the details for administering medications and how to care for our sweet girl. I would not hesitate to call on Premier Veterinary Hospital for a pet emergency. They are top notch professionals!

posted: 01/05/2026