Metropolitan Veterinary Center

Platinum care and customer service..working as a Public Servant I value customer care and customer service. I train my trainee’s on actively listening with an empathic heart. From the time I made my appointment and explained my care and concerns for my fur baby, Metropolitan Vet Center came through every step of the way! The office staff was very friendly, the Technician was patient and friendly and the Vet was super awesome, she literally took a seat with us and took the time to listen to our care and concerns, answered all our questions, and gave us different options of care. I highly recommend them to others. Great service all around!! Thank you!!

posted: 09/14/2023

We adopted our dog in 2012 and took her to Metro Vet a day or two later, right at its beginning. For several years, we had nothing but great experiences there. The two founders were absolutely wonderful to our dog and helped us so much through the early years of stitches and finding the right foods and supplements. Best of all, they were walking distance from where we lived and the hours were incredibly convenient. We referred many people to the business and considered the staff to be our friends. Things became a bit more formal as the practice grew, and at some point, they added more vets and we started being disappointed with the care we were receiving. One newer vet actually had me do an ear culture on my dog myself (and I am in no way qualified to do such a thing) and still changed me $72. This same vet also prescribed a lot of unnecessary meds for a seasonal allergy, which is when we decided to seek vet care elsewhere. I wrote to Dr. Jacobs at the time, but never heard back. This was around 2019, and we have since moved out of the area. I have to say that we felt really hurt and disappointed after so many years working with them. It doesn't seem like the place we loved so much when we started.

posted: 08/14/2023

Always friendly and respectful staff. Excellent and thorough care. I especially appreciate their responsive follow up the day after the visit, with test results and wanting to make sure my dog is ok. Highly recommended.

posted: 05/31/2023

I have been taking my pup to Metropolitan Vet for several years. They are always very kind, squeeze us in when they can or its an emergency, and have taken good care of my furbaby. The staff is very friendly and they always follow up with a phone call post-service. I am very happy with them.

posted: 08/30/2023

I've been so impressed by Metro Vet and the care with which their doctors and staff cared for both my elderly, very stressed at the vet cat. We unfortunately had to put our cat to rest after comprehensive medical review and they were incredibly gentle with the whole process. Dr. Jacobs was very thorough in her assessment of our dear pet for several months prior to the decision. I always felt like I understood exactly what was going on medically as well as the options I had for him. When the time came to make the tough decision she was also supportive and understanding. I very much recommend Metro as a great vet experience.

posted: 05/02/2023