Companion Animal Hospital River North

DO NOT RECOMMEND I had taken my dog here but stopped as service and care quality had plummeted. there seems to be little communication between the staff and I frequently receive different directives from different people. I have been charged for random medications that a doctor did not tell me he was prescribing and did not include any instructions. The more experienced doctors and staff have left and frankly the newer staff seems inexperienced and unorganized. It’s been very difficult to get a timely response to any requests, I’ve been told my dog needs tests he doesn’t and my appointments have been cancelled with less than twelve hours notice. It used to be decent but it costs a fortune to get care here and I’ve been deeply disappointed with the care offered. The next vet I went to cured an issue that companion was never able to figure out. I would highly recommend looking for a different veterinarian if you are looking there are plenty of other options in the neighborhood.

posted: 08/17/2023

I couldn't initially put my finger on it, but after multiple visits and reading the comments, I agree that we needed to leave this place. First visit, I come to realize that the staff was somewhat unprofessional. Baby and cute talk to pets makes sense, but it was over the top. They talked about their pets A LOT, sometimes telling me the same things about them multiple times. They were quite jumpy, and many had to rely on another employees to handle my cat who in the room isn't awful (which is funny because it would be those telling me they had tons of cats who couldn't handle my cat as well). He does not like shots or blood drawn, but doesn't attack or hurt anyone otherwise. I could just tell my cat wasn't comfortable around any of them, maybe because I wasn't. Another reviewer said the vibes off, and I would agree. It is a bit pricey. They cost almost as much as the vet ER we went to. For two visits plus some fluids we spent $631.87. It is downtown, but it felt a bit more than I expected. This is the first vet that struggled to get my cat's blood. They recommended anti anxiety meds. The new vet took 5 minutes and no meds. They may say it affects the results, but no other vet has mentioned this. After fasting him all day, I think this was the straw that broke the camels back for me. The new vet made me realize that Companion is full of brand new vets and untrained staff. They do not have the expertise, and it seems like several doctors have left the facility recently. I would recommend going elsewhere until they get more experienced vets and trained staff. My new vet told me he hasn't prescribed something they prescribed my cat with kidney disease for 10 years, since he graduated vet school, and he said the amount of subq fluids Companion said to administer was too often/high.

posted: 05/12/2023

I really enjoy taking my cat to the folks at Companion Animal Hospital. I feel good about how my cat will be treated and trust them with her care. I get the sense they geniully enjoy taking care of pets. The location is quite convenient for me as well.

posted: 05/12/2023

This place was nothing but pure headache-inducing misery for me. The prices are absurd, especially in comparison to a vet I used to see, and the communication is also pretty awful. It took forever for me to get an estimate for a dental cleaning for my cat, which was far more expensive than it would have been at my old vet's office (when an older cat of mine had to get dental work done), plus several hundred dollars for blood work on top of that. Apparently pet owners in River North don't mind being fleeced all that much, which is whatever, you do you, but all this experience taught me was to stick with the vets I already know. I won't be coming back here again. Edit: 1/18/23 I took my cat to Angela Duke of Duke Animal Hospital, and she was phenomenal. She was able to get my cat in for a dental cleaning not even a month after our visit, and it went very well. Even with 2 extracted teeth, I wound up paying less than $1000, which is far, far less than the service Companion River North was trying to push. The vet who did the procedure was incredibly sweet and took the time to inform me of what they did and why. It's worth the trip to Duke for the stellar staff and equally stellar pet care. Look them up if you're nervous about Companion/were disappointed in their service or prices.

posted: 01/18/2023

WHATEVER YOU DO - DO NOT TAKE YOUR PETS HERE! This applies to BOTH DOCTORS - a previous AND COURVILLE! THIS HAS become less of a caring vet clinic and has turned into BAD UPSELLING and horrible, HORRIBLE care. BOTH vets have been pushing so many services that cats and dogs don't need. We have 3 pets going to this clinic and IT HAS BEEN HORRIBLE LATELY! We have spent more than a couple thousand of dollars on SO MANY UNNECESSARY things! I am finally putting an END to this! PLEASE FIND ANY OTHER VET! THIS PLACE IS NOT GOOD AT ALL! I am not sure if management has changed or what is going on but this place is AWFUL!

posted: 03/29/2023