Banfield Pet Hospital

3.9 (123 reviews)
7730 S Cicero Ave, Burbank, IL 60459, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,230
4.9 Embrace 19,973
4.9 Fetch 5,921
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,266
4.8 Nationwide 25,712
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,353
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,551
4.6 Spot 11,597
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.9

123 reviews

HORRIBLE! The fact that the receptionist has a messed up attitude should had been a red flag. Took my dog at her 9am appointment. Called at 2pm after not hearing anything and no answer after trying several times I decided to go in person. They still made me wait 45 min for her. . I been calling since then more than 10x's Through the pet store and directly and no answer. receptionist answer once to put me on hold for 25 min just to be sent to voice-mail They never told me about my concerns my dog still has the rash and no answers were given. Horrible, HORRIBLE service. I WOULDN'T GIVE ANY STARS

Jun 30, 2023

This does not have to do with the pet hospital itself! They have always took care of my dog. This has to do with the third party insurance. Do not get the pet insurance!!!! I've paid for 12 years and when I called to cancel because my dog is now deceased, they said I have a balance because he received services which I paid for at the appointment! When I asked for a supervisor, they said and I quote, they would have to send a request for a call back within 24/48hours and to speak with a supervisor immediately was not an option! Horrible, horrible experience. I would have stopped coming here if I knew that's how they're insurance company treats people!!!

May 19, 2023

I've been using Banfield over 10 years. I like the staff, they really treat my boy well. They do all they can to get appointments according to my schedule.

Aug 12, 2023

Staff was able to answer questions that were thrown at them, without saying let me find out. Very respectful of my pet in form of handling and speaking.

May 4, 2023

They all treated my Luna like she was their own great personalities and very respectful

Jun 15, 2023