Banfield Pet Hospital
Hours
How to Save on Veterinary Costs at Banfield Pet Hospital
Preventive care
Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.
Compare prescription pricing
Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.
Consider pet insurance
Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.
Why Pet Insurance Information Appears on This Page
Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.
Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.
How to Choose a Pet Insurance Provider
Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.
We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.
How rankings are determined
Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.
| Rating | Provider | Total Review |
|---|---|---|
| 4.8 | Adoro | 19 |
| 4.5 | AKC | 1,801 |
| 4.4 | ASPCA | 12,227 |
| 4.9 | Embrace | 19,970 |
| 4.9 | Fetch | 5,909 |
| 4.1 | Figo | 2,868 |
| 4.4 | Hartville | 183 |
| 4.9 | Healthy Paws | 11,371 |
| 4.8 | Lemonade | 833 |
| 4.6 | ManyPets | 2,416 |
| 4.7 | MetLife | 11,221 |
| 4.8 | Nationwide | 25,693 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 121 |
| 4.9 | Pets Best | 15,328 |
| 4.8 | Prudent Pet | 2,865 |
| 4.7 | Pumpkin | 3,539 |
| 4.6 | Spot | 11,570 |
| 4.9 | Trupanion | 55,033 |
Compare Pet Insurance Plans
You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.
Getting to Know Your Veterinarian
Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.
Experience
Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.
Emergency Care Procedures
It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.
Communication Preferences
Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.
Breed Specific Health Considerations
Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.
Facility Tour
If available, touring the clinic can help you and your pet feel more comfortable before the first visit.
Final Note
Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.
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Reviews from Google
140 reviews
Every experience I’ve had with Banfield Pet Hospital has been awful. I truly don’t understand how people say this place “saves them money.” How? The wellness plan is the biggest trap. They advertise “included services,” but bury you in hidden fees the moment your pet actually needs care. For example, a teeth cleaning is “included.” What they don’t tell you is that you’re required to pay for pre-anesthesia bloodwork and for “optional” add-ons that no decent pet owner would refuse. One of them was an anti-nausea medication to keep my dog from vomiting under anesthesia—nearly $50 on its own. Of course I said yes. What loving owner wouldn’t? In total, I paid nearly $600 in extra fees for a service my plan supposedly covered, and I couldn’t decline most of it because they wouldn’t clean her teeth otherwise. The rest I couldn’t refuse for her safety/wellbeing. How is that ethical? My first visit was even worse. My dog was vomiting after eating berries outside. Banfield turned her away and said they “aren’t a hospital.” Then why call yourselves one? I went to a real per hospital and paid about $1,600 for X-rays and bloodwork, only to learn she was fine. Later, I was told Banfield actually could have done those exact tests but they just refused to help. The staff is wildly inconsistent: some are kind, but others are rude, dismissive, and act like speaking to you is a chore. Every visit leaves me stressed and frustrated before my pet even sees a vet. They also told me my dog had gum loss and needed teeth pulled, which would cost another $600. I got a second opinion at another veterinarian, and her teeth were completely fine. Banfield feels predatory, profit-driven, and dishonest. They turn medical care into a high-pressure sales situation and take advantage of pet owners who just want to do right by their animals. I truly despise this place and wouldn’t recommend it ANYONE.
Nov 21, 2025
Dr & staff were great with Wrigley! They kept me informed & I appreciated their transparency. ❤️
Aug 28, 2025
Great people here that love pets. Took them time to let our dog gain trust. She’s a little nervous with humans. No complications after surgery. Spay and a tooth removal. Thanks.
Jul 4, 2023
They saved my dog! My elder dog was on saturday for vaccination at Banfield in Hoffman Estates. When i picked her up she was very week. 4 hrs later she collapsed and i swear she met jesus. I rused her back to Banfield in Hoffman Estates,went inside crying and begging them and they said we cannot help her got to emergency. I took her to emergency they gave her shot of steroid,she was bit better but next day she started vomiting,peeing blood ,stop eating and drinking water. Monday morning i called again Hoffman estates and they said take her somewhere else we are busy 🤬 I then called Bloomimgdale and they saod bring her in right away. They did iv all day,tests medication and brought her back from the other side of the rainbow i swear! I own my dogs live to them!!!❤️❤️❤️ Bless you all,thats what hospital should be and all other location should take notes from bloomingdale. Thank you again
Feb 20, 2024
I have been bringing my dog here for nearly 10 years. Never had a problem with care or advice. Overall a good experience and nice people
Sep 8, 2025