Family Pet Urgent Care
Hours
How to Save on Veterinary Costs at Family Pet Urgent Care
Preventive care
Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.
Compare prescription pricing
Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.
Consider pet insurance
Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.
Why Pet Insurance Information Appears on This Page
Looking for information about Family Pet Urgent Care? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.
Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.
How to Choose a Pet Insurance Provider
Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.
We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.
How rankings are determined
Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.
| Rating | Provider | Total Review |
|---|---|---|
| 4.8 | Adoro | 19 |
| 4.5 | AKC | 1,801 |
| 4.4 | ASPCA | 12,232 |
| 4.9 | Embrace | 19,979 |
| 4.9 | Fetch | 5,924 |
| 4.1 | Figo | 2,868 |
| 4.4 | Hartville | 183 |
| 4.9 | Healthy Paws | 11,375 |
| 4.8 | Lemonade | 833 |
| 4.6 | ManyPets | 2,416 |
| 4.7 | MetLife | 11,290 |
| 4.8 | Nationwide | 25,718 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 121 |
| 4.9 | Pets Best | 15,355 |
| 4.8 | Prudent Pet | 2,868 |
| 4.7 | Pumpkin | 3,556 |
| 4.6 | Spot | 11,604 |
| 4.9 | Trupanion | 55,033 |
Compare Pet Insurance Plans
You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.
Getting to Know Your Veterinarian
Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.
Experience
Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.
Emergency Care Procedures
It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.
Communication Preferences
Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.
Breed Specific Health Considerations
Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.
Facility Tour
If available, touring the clinic can help you and your pet feel more comfortable before the first visit.
Final Note
Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.
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Reviews from Google
33 reviews
Our dogs tail was infected from happy tail and Dr. explained everything to us, answered all questioned I had, gave a high and regular quote so I would know what the amount could be to have his tail amputated. The bill came out less with discount. The team of them were all very nice and caring! Would take my animal back there for sure. THANK YOU ♥️
Jul 28, 2025
Great team, very compassionate & caring..Unfortunately I had to have my Miss Millie euthanized. Totally unexpected outcome, but Dr. explained her dire situation so I could make an informed decision. So very hard to do but Miss Millie isn’t suffering anymore. I give high praises to the whole team.
Aug 3, 2025
A few weeks ago, we had to take our senior dog to emergency after he collapsed in the yard. Prior to this event he had been diagnosed with an advanced cardiac issue and possibly another underlying health issue because his labs were all grossly abnormal. Our vet was closed so we were directed to this clinic to assess if it was a cardiac issue or not. They were quick to take our dog back and the staff at the front door were very kind . When the doctor met me in the room she started telling me that with cardiac issues It’s best to take them to Coeur d’Alene to see a Specialist. I told the doctor that wasn’t an option and the treatment our dog was receiving currently would be our final treatments. If it wasn’t going to work, we would have to make some hard decisions. Dr. Ward immediately started telling me I was tying her hands and that I should not let money rule decisions like this. She asked “if your husband were having a cardiac issue wouldn’t you take him to the doctor”. I never once mentioned money to Dr. Ward. I was so shocked she just said that and knew immediately she wasn’t treating my dog any further. I told her again I just wanted to know if If he was suffering or having an immediate life-threatening event. She told me she couldn’t answer that because she hadn’t even seen my dog yet. She said “Maybe he had a heart attack and maybe he just fell down and hurt his leg”. I was very confused why she was already referring to me a hospital out of town when she hadn’t even assessed my dog. Not impressed with Dr. Ward at all.
Jul 22, 2025
This afternoon my husband and I took our new adopted 1 1/2 year old pup on a hike at round lake and unfortunately someone left all of their fishing hooks and lures on the trail and my dog got hooked on one. We brought him into Urgent Care right away and they were PHENOMENAL. I am new to owning a shelter pup and was worried about how he’d do and also myself ha! They were so calm. Everyone was super efficient and explained everything to me. They were gentle and loving with Apollo. I couldn’t have asked for a better first time emergency experience. Thank you all!!!
Apr 12, 2025
Yesterday, I faced an emergency with my dog. My regular veterinarian was closed, and I was referred to Family Pet Urgent Care. I called and explained the situation, trying to assess the severity of her condition. Based on her symptoms, it was likely that she would need to be euthanized, and I made a simple, compassionate request: to have her put down in my vehicle so she wouldn’t have to suffer the pain of being moved. The person I spoke with on the phone gave numerous excuses—citing safety concerns, the need to weigh her, and insisting it wasn’t an option. I couldn’t understand what safety risks existed in the parking lot versus inside the clinic, or why such a basic act of compassion was being denied. I asked to speak with the doctor directly to explain the situation and explore alternatives. I was told the doctor was busy, which I understand—but I never received a callback. Not that day, and not since. As her condition worsened, it became painfully clear that she couldn’t wait. The only other open clinic was North Idaho Animal Hospital in Coeur d’Alene, so I brought her there. They were incredible—compassionate, accommodating, and gentle. The staff welcomed her, gave her a treat from their own lunch because they knew it would be her last, and honored my request to let her pass in a place she felt safe. By then, she had lost so much blood from internal bleeding that surgery was no longer an option. She had to be put down. I’m not saying Family Pet Urgent Care caused her death—but they certainly did nothing to ease her suffering. Their lack of urgency, follow-up, and compassion made an already painful experience worse. When a business has “urgent care” in its name, urgency and empathy should be the standard. Whether it’s the receptionist, the vet, or the janitor—someone should call back. They didn’t. North Idaho Animal Hospital showed true compassion and grace. Family Pet Urgent Care did not.
Jun 30, 2025