Banfield Pet Hospital

4.2 (177 reviews)
11101 University Ave B, Clive, IA 50325, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 5:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,232
4.9 Embrace 19,979
4.9 Fetch 5,924
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,290
4.8 Nationwide 25,718
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,355
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,556
4.6 Spot 11,604
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.2

177 reviews

Everyone there is so amazing and friendly. I have been with guys for like 6 years. I started coming to you guys when my beautiful Sophie girl was 6 months old. I haven’t had a single problem since I have been a client. I love how nice and welcoming everyone is. I’m always able to get all my questions answered. I would definitely recommend you guys to all my friends and family with pets. Keep up the good work.

Jun 26, 2024

The staff here is so kind and compassionate! They have cared for my senior dog, as well as my cats, for several years. My dog was recently diagnosed with cancer and Dr. Garlock was so kind to me at the appointment. She discussed our options clearly, while being mindful of my mindset at that point. Dr. Stickler provided care for my girl, and preformed the euthanasia when the time came. She was so sweet and compassionate. It helped us so much as we said our goodbyes. Dr. Marietta is our routine care provider and she was always a fantastic vet! Her kindness is exceptional and we have always been grateful! My son brings his pets here for care and he has only good things to say about his experiences! The techs and other support staff are always patient and compassionate and they are always willing to take the time to make sure we understand everything and all of our questions are answered before we leave.

Feb 28, 2024

From the front desk staff to the vet techs to the vet everyone has been exemplary. They all genuinely care about your pets and your understanding of their needs.

May 12, 2024

M W

M W

Untrustworthy and unreliable. Would tell me one appointment day/time and it would actually be a different day/time. Never have proper staff, so when I show up 10 minutes early for my appointment, I still don't get checked in until almost 10 minutes after my appointment was supposed to start. I signed up for their wellness plan, which was a HUGE mistake. I was never informed nor was I ever provided any documentation that mentions a cancellation policy that requires me to pay for the entire year when cancelling after two visits. This doesn't feel legal, and in the very least is certainly not a company that I want to be doing business with and I would highly recommend anyone coming here to be very cautious. This is why electronically signing documentation at a register should be illegal - the business never actually allows the customer to see what they are signing; this feels like predatory practices to me. Banfield has lost my business indefinitely for all of my pets as well as my families. Furthermore, the representatives that they force you to call to cancel your plan are rude, constantly talk over you, and clearly don't give two *! about anyone they interact with. The representative I spoke with could barely speak english. This has been incredibly poor service all around.

Feb 15, 2024

My dog was really sick. I called and basically bombarded my way into an appointment. They said bring him right in. The first vet thought he had a hip issue. She checked him out thoroughly but he’s a dog and can’t talk. So she sent him home with anti inflammatory meds. That Friday he got really worse. I brought him back and got a different vet and she X-rayed him, did blood work, physical exam etc. We get to the end of the day and she calls and she tells me there is one more test- pancreas. It’s an extra fee. I’m like you have to. We have to find out what’s wrong. He was positive. She put him on lots of meds to try and help him. He had to go back 2 more times for I.V. To try and hydrate and flush the toxins causing him issues. After 2.5 weeks he popped out of it like he never had an issue. I’m so grateful to Dr Garlock for loving Bear and caring for him and being relentless to find the issue.

Sep 9, 2022