East Cherokee Veterinary Clinic | Dr. Robert S. Sobolewski, DVM, MS

We had the worst experience putting or dog down after giving them thousands of dollars in a years time since our dog had cancer. Never even met Dr. Rob and have only talked to him. Awful bedside manner. A vet tech made the mistake of not getting us what we asked for and paid for putting our dog down and it was too late, she was already cremated. I completely understand mistakes like that happen and I felt more sorry for the vet tech who had to make that call to me. I’m more upset with the way he handled it. He just said “sorry, our vet tech is really upset.” I have been so nice and patient but nothing has been done to make it right. I was told he would call me back and he never did after finally saying he would pay me back after a month of back and forth. It was obvious he was tired of hearing from me. I was nice throughout the whole process and understand but I knew I should’ve listened to a previous employer when they said Dr. Rob treats employees awful but never did. I would hate for anyone to have to experience what we did putting our dog down. There is a small seat that barely fits two people, no special room, noisy and very transactional. It was awful. Again, I hate it had to go this far.

posted: 09/29/2023

Dr. Rob and his crew are the best. Every time I go in there I know they try to give me options that allow me to be able to afford the best care for my girls. I originally went to East Cherokee Vet because they were much more affordable than my old vet for the exact same things. And I mean less than half on most things, even routine visits. If for no other reason it's definitely worth giving them a shot! 😎👍

posted: 07/16/2023

Well I have been using this clinic since he opened in 2017 and we had to put our lab down. We now have a lab we care for while my son is away at college and for some reason he HATES to have his nails clipped. He now has broken 2 off and had to have them surgically removed, he is very traumatized afterwards and becomes sick also even though we don't feed him as directed. Anyways we ended back up there today and he had to have one done again but with only light sedation and a pain shot, I could hear him screaming from the front office and he was again traumatized. I did and always do ask the cost before proceeding, I asked that I have my prescriptions written out and was charged $5, um okay. To my embarrassment they could not be filled at the local grocery store, so I called back up to have them filled, got there they were not and then ask to be credited the $5 towards getting them and was told NO we wrote out the prescriptions so we have to charge you? Wow, okay and this is not the first time I have had to ask them not to put certain medications on or from him and asked to be credited, first time no issues. But now over $5 dollars I can say we will be looking for another vet. I don't get the WARM/caring feeling anymore of the pet and me being put first. They haven't been rude or anything just not over good feeling anymore after being a customer for almost 6 years. $5 dollars???to loose a customer who had and was giving you great reviews out in public when hearing if someone needed a good vet.

posted: 06/21/2023

East Cherokee Vet is the absolute best. I have two French Bulldogs and they are always coming down with some kind of bug so they visit the team at East Cherokee quite often. Every time, they are treated like family. Dr Rob and his staff care so much about their patients and always make my pups feel like a priority. I always know they are in good hands when they have to go in! 10/10 recommend!

posted: 09/08/2022

We had never been to East Cherokee Vet until last week. My dog's condition worsened and I called multiple vets trying to get in. The team got me in for a drop off and confirmed our fears. They were unbelievable kind. We can't recommend them enough.

posted: 07/23/2023