Bush Veterinary Neurology Service (BVNS) - Woodstock

UrbanAddiction

Dr. Neary is excellent and I appreciate his team. He delivered some very difficult news regarding my sweet Serena and I appreciate him giving me space when I started to get emotional in the room. His technicians helped me get her to the car and I appreciate them checking up on her the following week even though I ultimately had to let her go due to a very poor prognosis. Hopefully, I won’t need his services anytime soon but at least I know my other pups will be in good hands if it comes to that.

Aug 13, 2023

Christopher plamp

I cannot say enough good things about this practice. At the age of 1 our dog Daisy (GSD) started having seizures and for the next 5+ years we worked through her epilepsy with Dr Neary and the great staff at Bush Neurology. They always took the time to work with us and discuss all possible courses of action. They listened to us as owners and helped us consider all care options with a dog that was highly seizure prone. In the end, after over 5 years, they provided companionate care when we had to make the hardest decision. I truly felt like they were a partner in our dog's care the whole time. Thank you for all you did for Daisy.

Jul 31, 2023

Ashley Clarke

Dr. Akin and her team have been so wonderful with me and Lily! After our previous neurologist was so hard to get ahold of, Dr. Akin's promptness and kindness has been amazing. Every time we go, I get a print out about the visit, the treatment plan, and exactly what I need to do. Dealing with Lily’s seizures has gone from being disruptive and panic-inducing to just another fact of life and I’m so thankful I found these guys. 💕

Aug 26, 2023

Richard Haberle

Let me preface by saying that I desperately had hoped to be one of these five star review experiences like you read on other reviews. Regrettably, that was not the same experience that I received., I’m being very generous in offering a three star review, considering the service or lack there of which was received. Like many of you before I even entertained coming to this practice I read a lot of reviews. Normally by the time you’re going to see a specialist you’ve already spent quite a bit of money on regular veterinarian services and you’re desperate to find an answer. I came to push veterinary practice because I needed a local expert to walk me through and give a second opinion on my dogs MRI that he had just a month prior at University of Georgia. I wanted to understand what was happening because my dog suddenly was not able to walk out of nowhere, after being diagnosed with cognitive canine decline, it appears that any ailment that comes on will be swept under that rock and just put the bed the very short amount of time that we actually physically were with the veterinarian he was lovely, engaging, and seemed very knowledgeable. The staff is overwhelmingly, wonderful, friendly, and kind, I went there specifically because neurology covers vestibular activities such as your dog suddenly not being able to walk and for $600 what I got was a report in a letter form directed to my primary veterinarian via email and I never even had a follow up phone call no instructions for follow up care nor ready the medication’s even correct. When I reply to the email copying me on the report sent to my Matt I was shocked to see that it immediately got bounced back because it’s a do not reply email so there’s no way to communicate with these people, in the 10 minutes that I met the veterinarian I believed that there was some promise that maybe I had found a local partner to help me figure out what is going on and explain things to me that I inept to understand. However, once he swiped my credit card for $600 and walked out the door I never heard from them again until I got copied on an email sent to my veterinarian who didn’t even refer me. I was self referred. I feel like I was left with a lot of unanswered questions, and no reasonable Recommendations moving forward other than prognosis is guarded due to my dogs disorder what I took from the report was that a referral could be made from physical therapy. I googled physical therapy for dogs and figured out how to do it myself in about six minutes and then for days, I was able to get my dog start walking again, nobody at this practice took the time to explain anything for $600 nor did anyone say look here some activities you might want to try or any of that. I thought desperately wanted to be a five star review or for this particular practice because I had so much faith in them, and unfortunately, that faith was miss placed and I feel like I could’ve very well put that $600 towards some actual benefit for my pet . I really enjoyed reading these five star reviews of his practice, and it brings me overwhelming amount of joy to know that so many animals have been helped and so many happy customers. Unfortunately, I’m just not one of them.

Jun 6, 2023

Hannah Arrington

Dr. Neary was kind to us as he explained our dog Baileys poor prognosis. We felt like he was knowledgeable and explained things in a way that was kind and made things clear for us. While Bailey unfortunately could not be saved we had a good experience here.

Jul 24, 2023