Vetco Total Care

Port Orange Vetco has a wonderful Veterinarian in Dr Stewart James. He provides excellent care to your pet and takes time to discuss any/all concerns you have. Port OrangeVetco and Dr James receive a well deserved 5 star rating from this customer.

posted: 08/12/2023

Our pet was a patient here and had declining health. When our pet woke up today unable to move and clearly suffering, we realized the time had finally come to say goodbye to him. I didn’t expect to be treated so coldly and without compassion when I called his veterinarian at the port orange vetco, but that’s exactly what happened. The technician I spoke to was rude to me, spoke with zero compassion, and offered no assistance, and we were suddenly left to figure out what to do, having to make phone calls until a local veterinarian was kind and caring, and was willing to fit us in to euthanize our family member. I’m disgusted with vetco and the staff members who thought it was appropriate to brush us off this way should be embarrassed. On the bright side, through this we have found a loving, competent local veterinarian, and vetco promptly offered to email us our records without so much as an apology. Be very careful who you choose to care for your loved ones. Vetco, do better.

posted: 08/19/2023

The staff is GREAT Dice loves the vet tech and Dr. Saint James is awesome Best decision I ever made bringing Dice to the Port Orange Vetco

posted: 04/10/2023

I had a fantastic first experience there yesterday. Everyone was so friendly! Both David the vet tech and Dr. James were extremely patient, understanding, and receptive of my concerns and provided answers to all of my questions. I’m very happy with my decision to change to Vetco for my pup’s healthcare and look forward to coming in again! 😁

posted: 04/09/2023

I was referred to you from a friend. I am from Connecticut and I stay in Fla 8 months. I have two Boston Terriers. One of my dogs is 14 and the other one is seven months. The seven month old I got when she was nine weeks. You are the only vet that she knows. The girl at the front desk is so good. She guided me through uploading a program and she suggested on my phone and every time I go in there she helps me I stink with that kind of stuff… she absolutely no it’s her job she’s great!! I see the same that the female. Absolutely Ilove her bedside manner. She is so compassionate.. she always picks the time and never makes you feel rushed. Unfortunately, when I brought my 14-year-old in for shots and his check up she was thorough. She found a cancerous tumor in his rectum! I’ve had this dog since he was a puppy, and as you can imagine, I was heartbroken. Her bedside manner and compassion was felt by us. I am so appreciative to her for that and for finding the cancer. Although we are still totally heartbroken, I feel very blessed to know and have time to adjust and except the fact that my dog won’t be here much longer.. there’s piece in that for me. Since finding out, he’s been back two more times. I brought in for another check up yesterday to see how far it’s progressed. I do not want him to be in pain. She found a heart murmur.. She was truly sad and her deliverance was so kind. At the end of the exam both teary-eyed we hugged. I’m leaving to go back to Connecticut in a few days. She guided me what to do when I was there and what to watch out for. She sent me paperwork about heart murmurs. I highly highly recommend her. She’s simply amazing!! Bonnie Fresen

posted: 06/01/2023