Malabar Country Veterinary Clinic

I went here for a number of years and had minimal issues with the place, and just chalked the few issues up to no place being perfect. However, our pet recently had to be put down and when I called asking to speak with the vet, because I had some questions, I was met with extreme, and completely unwarranted, defensiveness that bordered on combativeness in my conversation with the vet. (Please note, the office staff were wonderful and very sympathetic in every way). The conversation with the vet took around five minutes in total, but was horrible right off the bat. Not sure if she was having a bad day and took it out on me or what. However, her behavior was so egregious that during the call I asked her to please stop interrupting and talking over me 3 times, when she did let me speak at one point she promptly interrupted me, and her voice was elevated and extremely excitable. The worse quotes (verbatim) were, "I don't have time for this" meaning the conversation; and she was sarcastic when I said I was concerned about the appointment before I even came, but I felt like I had to come in because my dog was due for a rabies shot, which I thought there were laws about. To that, she actually said "that no one came to my house and dragged me and my dog out and forced us to the appointment". The vet happened to be on speaker phone during this conversation and my husband was shaking his head in disbelief over how rude and callous she was. And, I still have no answers to my questions. I am sorry to say cannot recommend this place to anyone. It is all the worst that they have their motto as "Noah saved them, we care for them". I hoped that perhaps the character of those who worked here actually represented that love and the fruit of the spirit representing self control and peace, but that was sorely lacking in the attitude of the vet. I am still speechless over the lack of compassion. If there is a person who oversees this vet clinic who would like the contact me, that would be wonderful as I still have a couple of questions. Thank you.

posted: 07/19/2023

Front staff called me early in morning due to a Cancellation and I was really impressed how she got me right in. The vet tech was super awesome with my dog and the Veterinarian was really nice and knowledgeable. I feel Confident coming here for the best care for my dog.

posted: 08/16/2023

Very welcoming. Was able to get my sick cat in on the same day I called. Due to a cancellation. You could see that the girl who cared for my cat was very experienced. She handled my cat with great care and love.

posted: 05/30/2023

We had a beloved Veterinarian for our pet who passed away a few years ago. We have tried a few vets in the area and were just disappointed. They were “chop shops” with the only intention to up sell. My pet didn’t matter to them. Malabar Country Veterinary Clinic is the real caring deal. I knew we were in the right place when they were addressing standing customers and pets by name. They took care of and interest in my elderly dog. Even had innovative treatment recommendations that didn’t break the bank. (I was shocked!) 5+ stars!!!! This is what Veterinary care should be.

posted: 05/19/2023

The veterinarians are amazing. They helped multiple times with my Great Dane puppy who, because of them, is now a happy and healthy 5 month old!

posted: 08/01/2023