United Veterinary Center Norwalk

I've been bringing my Pomeranian to Untided Veterinary since 2018 and should have rated this place a long time ago. The reason I'm doing it now is because I recently realized just how important it is to have a genuine and reliable vet after hearing about a friend's bad experience elsewhere. Dr. Pete has been wonderful, and the entire staff is great. Their office is also very nice. Dr. Pete has been incredibly helpful, teaching us about our dog and consulting with us to ensure we're aware of all our options. He's never been pushy about vaccines except the ones that are really necessary ,which we appreciate. They've always been flexible with appointments, even accommodating us when they were fully booked. I highly recommend Untided Veterinary. Thank you for always taking care of Klaus!

posted: 05/19/2024

Dr. Pete Michalek was amazing with Gizmo (netherland dwarf rabbit). Took time and patience to examine him so he wouldn’t be stressed and answer all my questions. The lady at the front desk is super friendly as soon as you walk in. The offices are clean and very well aired (considering the hot temperatures outside). 2nd time going for a wellness check since 2020 and definitely continuing with them!

posted: 06/22/2024

Dr. Pete to the rescue! I swear if I hadn’t brought my girl to see Dr. Pete, she might not be with me today. I brought my Havanese in to see Dr. Pete after my local Vet misdiagnosed her with an upset stomach. Dr. Pete reviewed her medical records and moved quickly into action. He saved my girls life (literally). Post surgery, she now has more energy than she ever has. My 8 year old girl can now keep up with my 1 year old pup. I owe a huge thank you to Dr. Pete and the entire staff for providing quality care and support to me and my dog. (The video below shows how completely different and better she is post her surgery)

posted: 12/06/2023

Today I had a very disappointing experience with this veterinary service that I feel compelled to share, particularly for those traveling with service animals. I needed to travel to Aruba with my service dog and went online to find a USDA accredited veterinarian. I called this place 3 weeks prior to my travel date to ensure my dog's certification could be completed in the necessary timeframe. The receptionist assured me it would be done within the required 10 days before travel. However, upon arriving for my appointment, I was met with the most rude and condescending veterinarian I have ever encountered. Not only was he 30 minutes late, but his first words were, "I'm letting you know that even though you are paying close to $500, I can't guarantee your paperwork will be ready on time." This was shocking and disturbing, especially since I had called three weeks in advance and was assured that everything would be handled properly. It turned out that this vet was not even registered online to offer this service, and he expected me to mail the paperwork via UPS. When I expressed my frustration about the misleading information I received, he simply shrugged it off, saying, "Well, I can't do anything about what happened three weeks ago." His lack of compassion and dismissive attitude were glaringly evident. To make matters worse, he handed me a list of other vets who were registered like him and told me to call them. He needed to fill out a simple two-page certification form based on my dog's vaccination and microchip information—a task that was very straightforward. Despite this, he claimed he needed five days to process it because he was too busy and Monday was a holiday. This entire experience was extremely disheartening, and I want to warn others who are traveling with service animals to be cautious when choosing a veterinarian for such important documentation. The lack of professionalism and empathy from this particular vet was appalling, and I hope this review helps others avoid a similar situation. PD: I had an exceptional experience with Banfield Pet Hospital. After leaving the office on a Friday, I urgently needed an appointment for my pet's international health certificate. Despite it being Memorial Day weekend, Banfield was able to schedule me for Monday, which was a lifesaver. The entire process was seamless, with paperwork handled efficiently online, ensuring everything was approved in time for my travel plans. For anyone needing international health certificates, especially if your dog is a certified service animal (you'll even get a state discount), I highly recommend Banfield Pet Hospital in Stamford. Their professionalism and customer service truly exceeded my expectations.

posted: 06/04/2024

I visited UVC with my new pup several times and have had nothing but an exceptional experience. Very kind, caring and professional staff. Dr. Pete is extremely honest, thorough and has a great way of explaining and addressing your concerns/everything about your pet!

posted: 12/18/2018