VCA Veterinary Specialists of Northern Colorado

The staff, doctors, and technicians here are all very nice, thorough and caring. My 16 year old senior tabby boy, Wiggle, faced a long journey over the past year involving the discovery of a mitral valve issue, a stroke, and eventually persistant hypertensive crisis. The staff did everything they could to make him comfortable and try to get the illness under control (including getting medication from a different facility), and sent us pictures during his overnight hospital stay. Ultimately, I had to say goodbye to my sweet boy as he continued to decline in health, but I just wanted to say thanks for everything.

posted: 02/15/2024

So I usually don't post negative reviews, if anything I bring it up to management and see if things can be corrected. Unfortunately I was charged 1200 dollars and some change for a short visit with my dog. I never did get a diagnosis. But I'm not here to complain about that today. I'm here to say I paid my bill in full before I left as stated on the door and they made me very aware. So I paid my bill before I even left with the dog. They said it would be 2 hours so I went and ran an errand. When I came back they went over the highest estimate by $130. At this point I just wanted my dog back and healthy so it wasn't even a question. I gave the lady up front $140 cash they did not even have change for cash. I believe the total was $130 but again I didn't mind. Well collection has called me and asked me about this $130 bill. I had to dig out the records and send it back to them only for them to call me again in 6 months and do it all over again. The lady did not give me a receipt for my cash because she was not able to get machine to work. So now my credit has taken a big hit, although my bank has laughed at this notion that I owe $130 when I pay $20,000 a month in business rent and utilities. I paid in full for my services and now I am being harassed. This is over a year ago. I do plan on taking this to the next step if I am called again about a bill that I have paid. Not to mention my dog was very sick even after the visit with no diagnosis. I took him to my local veterinarian and they prescribed him with some antibiotics and he was well within a week. That was only $300 visit. If you pay with cash make sure you get a receipt! Really dislike leaving a bad review because I have asked him to fix it and it has been a year. I would not recommend you take your dogs into VCA unless your dog is entire need of emergency care and there is no other option.

posted: 01/30/2024

I’ve been here twice now because my cat has been having urinary tract issues, and I am so happy with how we’ve been treated. Everyone on staff is incredibly friendly, comforting, and professional. they are extremely attentive and act quickly with any emergency. I had to bring my cat in tonight after a long shift at work and hadn’t had a chance to eat anything all day, they even gave me some snacks to hold me over while my cat was being examined. Beyond kind. I hope I don’t have any more pet emergencies in the future but if I do I will come here every time, and highly recommend you do as well.

posted: 02/04/2024

This place is amazing for an emergency! We took our dog in for bowel obstruction and we couldn't afford the bill but they let us stay there in a private room (we stayed there for like 5 hours) and they helped us figure out a way to get our dog the surgery somewhere else! They even posted on their Facebook for help with donations. Very sweet caring people here! Their prices are a bit high but you can tell they truly care!

posted: 01/21/2024

Our furbaby was super sick and dying from kidney failure. They made her comfortable and showed a great deal of love and compassion as we said goodbye. They made sure to put her ashes in a pretty little chest with her paw print. Thank you. ❤️

posted: 03/25/2023