Sploot Veterinary Care - Highlands

Cannot overstate my gratitude to the team on Sunday November, 2. Specifically, Dr. Lenahen, Anika, and Francesca. If one of those names was not the front desk/admin staff - they deserve the five stars as well. Pepper had a gnarly slice (laceration, according to the visit summary) on Sunday morning from an unknown cause. I had never seen something like it. Pepper was bleeding, peeing, and crying (me too). We drove to Sploot immediately and I hadn't even had a chance to call. I could not compose myself enough to describe the situation. Understanding that, the front desk staff (whose name I never got) immediately got a nurse to quickly examine Pepper before we were escorted to a private room. In less than ten minutes, we had a water to help collect ourselves and Dr. Lenahen calmly explaining the situation and treatment plan. Our expectations were set, and before I even got home, I had a text asking how my wife and I were doing and that Pepper was ok. I got text updates ; "Pepper sedated", "Dr. Lenahen inspecting wound", "wrapping up". When I got the news from Dr. Lenahen that Pepper was ok, but needed an hour to be observed, I couldn't believe that I felt comfortable enough to not knock down the door. After I picked her up, the recovery was explained clearly and my questions were quickly answered about medications and side effects during the following days. I don't know if it really was an emergency. It could have been routine and just another day in the office. I felt, and surely showed, like it was an emergency. The pros that were working on Sunday have left it a mystery, and I'm really thankful for that. The experience I had was top notch. Whether to training, or hiring the type of people who treat people/pets this way, I would recommend Sploot. One note, I've noticed that there seems to be some decent turnover at this location. While all of my experiences at Sploot have been great (over two years), I don't seem to have the same team for more than two visits. I would encourage management to explore ways to retain these wonderful people. Thank you!!

posted: 11/05/2025

We were a little hesitant on our visit since we’ve been having a hard time finding a new vet. And this team was great! Cheyenne and Dr. V were very sweet with Arlo and gave her a lot of affirmation for doing so well. This was the first vet appt she has had in years that she didn’t pee or poop herself from being scared. Everyone from checkin to the appointment were very kind, calm, and knowledgeable.

posted: 10/09/2025

Absolutely amazing experience here. I love the front desk lady. I forgot her name but she was so kind and it felt refreshing to see how up beat she was. The vet was super straight forward and knew exactly what she was doing. Explained everything very clearly and my cat only got a couple vaccines, but they were reasonably priced. I really enjoyed the 89 dollar deposit thing so I only had to pay about $100 for two vaccinations. I don't have pet insurance and I was thinking it was going to be a few hundred at least. I was pleasantly surprised. I highly recommend this place. They will treat your pet with the upmost care ❤️

posted: 12/18/2025

Sploot takes the best care of our puppy Chai and she absolutely loves going to the vet now! We got all her vaccines there and recently took her in for stomach issues. They were very thorough and friendly, especially Kamdon! Chai’s favorite ball is her Sploot red ball.

posted: 10/08/2025

Sploot has been so wonderful to both of my dogs. I’ve been using Sploot’s services four three years now and while they are a bit more expensive than other vets, I have found that their customer service, kind team, broad hours, and great facilities make it totally worth it! Plus, their locations are super convenient when living in the city. I love them and will be going to them for years to come!

posted: 12/08/2025