VCA Central Animal Hospital

3.3 (171)
281 N Central Ave, Upland, CA 91786, USA

Hours:

Monday: 6:00 AM – 9:00 PM

Tuesday: 6:00 AM – 9:00 PM

Wednesday: 6:00 AM – 9:00 PM

Thursday: 6:00 AM – 9:00 PM

Friday: 6:00 AM – 9:00 PM

Saturday: 10:00 AM – 7:00 PM

Sunday: 8:00 AM – 5:00 PM

How to Save Money at VCA Central Animal Hospital

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2024
Rating Provider Total Review
4.4 AKC 889
4.7 ASPCA 11,411
4.9 Embrace 14,234
4.9 Fetch 2,051
4.4 Figo 2,579
4.7 Hartville 164
4.9 Healthy Paws 7,477
4.9 Lemonade 783
3.2 ManyPets 2,153
4.6 MetLife 493
4.8 Nationwide 21,393
4.3 Pet Assure 12
4.7 PetPartners 110
4.5 Pets Best 7,196
4.3 Pumpkin 1,163
4.7 Spot 5,260
4.9 Trupanion 60,297
4.8 Prudent Pet 125

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Venecia Escobedo

I have nothing bad to say about this place… They saved my boy!! In June, Panther ended up having Bladder stones. We had rushed him to an ER vet who charged us over 3k just for Exam, X-rays, a Catheter, and overnight hospitalization… they were quoting us 9k for surgery. We were devastated because we couldn’t afford that. We had him hospitalized overnight and the next day we began calling other vets to ask if they had space to take his case and how much it would cost. We had bad luck with over 30+ different vets in the LA Area. I was scared until I seen VCA Central. This was the last vet on my list to call, so I called. The receptionist was absolutely amazing and understood my stress about my baby. They were able to take Panther’s case. We immediately picked him up and transported him to VCA Central to which they took him in straight away. Dr. Falco was very informative about how things would go and reassured us that he would be in the best care. When it came to pricing, we knew it would still be expensive as frenchies need to be intubated a certain way, but their staff did the absolute best to work with us on the pricing. We knew our boy was in good hands. Within hours after dropping him off, we got the call that everything was successful. We were relieved, our baby boy was going to be just fine. The next day we were able to pick him up and the techs there were great and informed us on aftercare as well as a possible diet change for him to thrive. He is now almost fully healed and thriving. VCA Central saved Panther’s life and I can’t thank them enough for that.

posted: 07/16/2023

Jojo Manriquez

I’ve been here twice and they are always professional, empathetic and overall an amazing staff. The first time was for my newly adopted kitten whose sutures from the spaying had opened up & she developed a hernia. The doctor who operated was very kind. The second time visiting was unfortunately because of our senior german shepherd, who was having trouble breathing. I called 5 hospitals and none of them were able to help. One of the hospitals didn’t even have oxygen available. Until I called VCA Central and they immediately told us to come in. Sadly, it was our dog’s time to go, she was 15. The staff was thee very best during this hard time & made our last moments very special. I highly recommend bringing in your furbabies! Thank you VCA Central.

posted: 03/21/2023

Rain Pala

The worst experience my family and I have ever had! Our dog of 17 years had a seizure and when he was stabilized they advised to let him walk over the rainbow. He had congestive heart failure and with our broken hearts we let him go. While there it was towards closing time we felt rushed to say goodbye to our furry guy! We paid to get his remains back! We had been calling for 3 weeks straight and finally received the worst answer. They cremated him in a group cremation and lost his remains! This was the worst thing we could have ever imagined! This hospital was too busy getting home than taking care of our family member. Now we don't have our sweet dear Bones and have to live with the fact that this hospital was extremely carefree with our beloved dog! I WILL NEVER EVER RECOMMEND THIS HOSPITAL! They are incompetent and extremely careless.

posted: 08/08/2023

Barbara Wood

As someone who spent many years as a medical professional and greatly appreciates good medicine in all its forms AND never leaves reviews - THIS CONSUMMATE VET (Dr. Richard Johnson) & HIS AWESOME STAFF - are simply light years ahead of any vet I’ve ever taken my beloved pets to for care. Here is a place where a pet’s welfare far exceeds the almighty dollar and deplorable greed I’ve experienced in abundance up until now. Dr. Johnson is meticulous, detail oriented, brilliant and so willing to go the extra mile to ensure YOUR pet’s wellbeing and your clear cut understanding of the current medical situation you and your pet are facing. His staff is amazing (Kimberly, Liz, Eric, Jennifer, Angela, Isabel and the entire team are friendly, professional and top notch at what they do. I am so grateful for the incredible and personalized attention my dear little pup and I have always found the minute we walk in the door. If you are looking for nothing less than EXCEPTIONAL then look no further. VCA Central is outstanding.

posted: 06/30/2023

Serena Dhillon

We've unfortunately had A LOT of medical emergencies with our French Bulldog over the last year, and VCA Central has been there for almost every single one. He's had countless bouts of GI issues, including an episode of vomiting and diarrhea with severe abdominal pain that scared us both, but VCA Central was there to help us every step of the way. Dr. Johnson has always been kind, patient, and great at explaining everything to us, and helped our Frenchie get back to his health happy self. When our baby had a terrifying neurologic episode several months ago, we thought we might lose him, but everyone at VCA Central was so kind and helpful, even recommending a fantastic neurologist to us when they knew he needed more in depth treatment. They are our go-to hospital whenever one of our fur babies gets sick, and we are always going to be grateful for them. As far as cost, they are on the slightly pricier side, but I firmly believe you get what you pay for, and I have never felt pressured to spend money on anything unnecessary here. Everyone from the front desk staff to the technicians to the doctors are absolutely amazing.

posted: 09/10/2023