The Cat Doctor & Friends

Tonya Florence-Bell

We came back to The Cat Doctor & Friends when our aging kitty's health started to decline. The thought was to seek help from a veterinarian who specializes in cats- they did not disappoint. We appreciated their conservative approach, thoroughness, compassion, and patient understanding as we dealt with our cat's medical issues. Will return with our next cat family members!

Jul 11, 2023

Lauren Jensen (LJ426)

I went to the Cat Doctor because my cat had blood in her urine. The doctor ordered a multitude of tests racking up to $600. She then told me that my cat had minor kidney disease and moderate to severe heart disease. Understandably, I was distraught thinking my cat was dying. The doctor's next steps were to do an echo for her heart which would cost $700. After a few days of being incredibly sad about the status of my cats health, I considered our options and realized that the issue of their being blood in my cats urine was still not addressed. I called them asking why after spending so much money with them, why the initial issue I had brought her in for had not been taken care of. The doctor stated that they next step would be an ultrasound and putting her under anesthesia wouldn't be possible until we figure out what is going on with her heart. I could not fathom how we would be able to spend hundreds of more dollars. The doctor simply relied, "Yes it is going to be expensive unfortunately." We decided it would be best to get a second opinion and took her to an alterative vet with her medical records. This vet said there was absolutely nothing wrong with her kidney's, her heart was fine, and that the blood in her urine was just from being anxious and a change her diet would help. She's is perfectly healthy. Total cost for all of this was $64. Not only did the Cat Doctor unnecessarily put me though the stress of worrying something was horribly wrong with my cat's health, they were set on ordering unnecessary tests and conducting procedures that would have put us in debt. Either this place is completely irresponsible and negligent, or they are great con artists. I will never go back or recommend this place to anyone and they should compensate me for their negligence and the horrible stress they put me and kitty through.

Apr 29, 2023

Pam Mason

Love them! My son took his cat in & had to have him shaved 😳 Yepp! They did such a great job! He feels better & looks Awsome!!!❤️

Sep 7, 2023

Teresa Millergard

The doctors and staff at the Cat Doctor are the most empathetic and compassionate people that I've ever met in this industry. They treated me and family (especially our fur baby) with the utmost respect, care and dignity. If you have a kitty and love them as much as me and family, then the Cat Doctor should be your only Veterinarian because they'll treat your Kitty like family. The Cat Doctor is the absolute best place and solution for every cat needs. Check them out and you'll be so very happy that you did and you'll never go anywhere else. Thank you Cat Doctor for all that you've done for us and we appreciate each and every one of you!!!

Jan 26, 2023

John Stader

Initially I wasn’t interested in leaving a review as I decided I was simply going to not return to this vet and wash my hands of the poor experience I had. Based on a recent issue I observed, I decided that people should be aware of my story. It’s been about two and half months since this occurred so I’m stating these details to the best of my recollection. This all changed when I was preparing to give my cat her meds and I noticed one of the pills in the prescription I was given was shaped differently. I looked up the pill through a pill identifier and realized this erroneous pill was actually a steroid instead of my cats prescribed Prozac (fluoxetine). If an error like this had been made by a pharmacy for humans, I would be strongly considering reporting this to the pharmacy board. This error is egregious and could have harmed my cat. Since the gates are now open, my original experience with the cat doctor and friends was awful. I dropped my cat off at the front door on time (they were currently operating under covid protocols). I had been rescheduled by the office twice at this point as well. I waited nearby to make sure someone would retrieve her as it was hot out. After a number of other pets were picked up and dropped off, I approached (from a distance and while wearing a mask) one of the staff members to ask if they were ready for my cat since the appointment time had now passed. She responded, “I hope so”, begrudgingly. After my cat was retrieved, I waited in the car for what ended up taking approximately two hours. At around the 1 hour 15 minute mark, I called to ask for a status update. A staff member said they would check with the vet and call back. They never did call back. I played phone tag with the staff until about the 1 hour 30 min mark. I finally got ahold of the vet (who sounded very flustered on the phone). My cat was very agitated at this point (she and I both). I’m not entirely sure that a thorough exam even occurred. I asked about my cats ears (she is prone to ear infections) and the vet said she wasn’t really able to look in them. The vet said they were almost done and after filling the prescription they said we would be on our way. I waited for approximately 30 more minutes while my horrified cat sat in her crate on the floor of the busy clinic front desk. At about the two hour mark I was handed the prescription and my cat. I was told I could pay over the phone due to my long wait. This might normally be a great clinic when not dealing with covid issues but in my experience they were painfully uncoordinated. I was really looking forward to a nice cat-only clinic but I’d recommend others look elsewhere if you value your time! I hope this helps anyone looking for a vet. I’ve never left a review like this before but I felt the pharmacy mixup was inexcusable and the public needs to know.

Aug 19, 2021