Banfield Pet Hospital

3.8 (86 reviews)
575 Rohnert Park Expy, Rohnert Park, CA 94928, USA

Hours

Monday 8:00 AM – 7:00 PM Tuesday 8:00 AM – 7:00 PM Wednesday 8:00 AM – 5:00 PM Thursday 8:00 AM – 5:00 PM Friday 8:00 AM – 5:00 PM Saturday 8:00 AM – 5:00 PM Sunday 8:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,226
4.9 Embrace 19,970
4.9 Fetch 5,900
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,365
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,195
4.8 Nationwide 25,683
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,326
4.8 Prudent Pet 2,864
4.7 Pumpkin 3,533
4.6 Spot 11,560
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.8

86 reviews

This place is a rip off. Horrible service, horrible business model, very scam like. Don’t get fooled into their contracts. Not worth your money. Take your pet to a real vet hospital.

Sep 14, 2023

Update to my post that is missing. Long story, but Santa Rosa and Rohnert Park Banfield are not operating under normal business hours. I was unable to get my dogs prescription that needed to be refilled after only having it for 30 days. I called in advance to get the prescription filled before it ran out because I was told not to stop the meds cold turkey, it had to be backed off gradually. was told they would call when it comes in. Never got a call, upon calling them again I was told it didn't make the delivery. I they told me to go to Santa Rosa to have it filled. I called at 4:15 during regular business hours and SR was closed. I called back to the RP location right after and they were also closed during regular business hours. I left a voicemail to please email me the prescription so I could have it filled by another place and to please call me. No response or email. I had to find a new vet to get my 13 year old dog in for her meds. Luckily I was referred by a friend to a vet in another city who could get her iin. After taking off time from work and paying for a new patient visit (I understand the new vets need for the new patients visit) I ended up being out over $700 for a prescription that was $40. Thanks Banfield I am Soo disappointed that the company didn't provide any support for their current customers in the strange, unexplained closure. I was told by an employee of Pets Mart (where the RP Banfield is)) that Banfield is only open 2 days a week under limited hours at this time. They do not care about your pets health or well-being otherwise a responsible vet would be communicating and helping their clients. I'm taking my 5 animals elsewhere. DO NOT TRUST THEM TO HAVE YOUR PETS BEST INTEREST AT HAND. $700 FOR A $40 PRESCRIPTION.

Apr 6, 2023

DO NOT WASTE YOUR MONEY I really wish there was a zero stars option. Banfield used to be rockstars and I referred everyone to them. Now THAT Dr wood has left, they are a huge scam and can’t even see your pet. Here’s my experience. Made an appointment for a teeth cleaning and extraction in their app. (I have an old small dog who needs at lease a couple teeth pulled every time ) Show up an we were told that a teeth cleaning cannot be scheduled Online. We went ahead and just did a checkup, then scheduled the teeth cleaning for about a month out Showed up to that appointment to find out it had to be moved another month out, then was called a couple days before that appointment and was told they needed to reschedule for a couple weeks out then one more reschedule a couple weeks out Then another reschedule into January Then showed up to that appointment to find out that they could not extract any teeth while my pet was under and I would have to make another appointment at a different location, put him under again, to have the teeth extracted. Meanwhile, I am paying over 50 a month for a plan so that my pet can be seen, and yet he can never be seen. And we have 2 pets this has happened with So 1200+ a year for nothing SAVE YOUR MONEY

Mar 10, 2023

Located within the Pet Smart. Great staff. And great selection of prescription diet foods.

Aug 9, 2023

Don’t waste your time, apts are booked months out and they still cancel them. Plus their wellness plan is a scam, you pay monthly they can’t see your pet so they make money without performing services.

Mar 10, 2023