The Critter Care Center
Hours
How to Save on Veterinary Costs at The Critter Care Center
Preventive care
Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.
Compare prescription pricing
Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.
Consider pet insurance
Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.
Why Pet Insurance Information Appears on This Page
Looking for information about The Critter Care Center? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.
Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.
How to Choose a Pet Insurance Provider
Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.
We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.
How rankings are determined
Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.
| Rating | Provider | Total Review |
|---|---|---|
| 4.8 | Adoro | 19 |
| 4.5 | AKC | 1,801 |
| 4.4 | ASPCA | 12,227 |
| 4.9 | Embrace | 19,970 |
| 4.9 | Fetch | 5,909 |
| 4.1 | Figo | 2,868 |
| 4.4 | Hartville | 183 |
| 4.9 | Healthy Paws | 11,371 |
| 4.8 | Lemonade | 833 |
| 4.6 | ManyPets | 2,416 |
| 4.7 | MetLife | 11,221 |
| 4.8 | Nationwide | 25,693 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 121 |
| 4.9 | Pets Best | 15,328 |
| 4.8 | Prudent Pet | 2,865 |
| 4.7 | Pumpkin | 3,539 |
| 4.6 | Spot | 11,570 |
| 4.9 | Trupanion | 55,033 |
Compare Pet Insurance Plans
You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.
Getting to Know Your Veterinarian
Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.
Experience
Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.
Emergency Care Procedures
It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.
Communication Preferences
Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.
Breed Specific Health Considerations
Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.
Facility Tour
If available, touring the clinic can help you and your pet feel more comfortable before the first visit.
Final Note
Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.
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Reviews from Google
199 reviews
I dislike sharing positive reviews on places I prefer as it always leads to an influx of customers meaning harder for me to get an appointment when desired but the staff is more like family. Very supportive, knowledgeable, empathetic, friendly towards your pet and family. Love the care provided and clarity around needed care for your loved pet. A++ Thank your Critter Care!
Feb 13, 2023
Love love this place. The staff is great. Highly recommend this place to anyone who owns animals. They're very caring and compassionate people. Who really care about your pets.
Jul 6, 2023
We took our rabbit to see Dr. De La Torre and had a pleasant experience with her. Our rabbit ended up needing to have a procedure done and we believed he was in good hands. A couple of days after the procedure, our rabbit started to decline. He was having a reaction to the medication given to him. We called the vet and were told that Dr. De La Torre was out all week but that they would call us back with an answer as soon as possible. They didn’t call back. We called several times looking for answers and were told we would get a call back but never did. I asked if we could just bring him in but we were told there was no one on staff that sees rabbits. The last call we made, I was desperate as our rabbit couldn’t even walk anymore. Again, I was told that we couldn’t bring him in but that they would call us back in 10 minutes with an answer. They didn’t call us back. They never called back. Our rabbit ended up passing away just hours later. Although we had a great experience with Dr. De La Torre, I’m disappointed with the staff at this location. You would think after spending the amount of money that we did and explaining to them how urgent our situation was, they would have the courtesy to at least call us back. After all, they did tell us that if we had any questions to call back anytime. I guess I should have taken it as a sign when upon checking in, we witnessed an upset customer yell at the receptionist how disappointed she was with them and walked out. I wish we would’ve done the same. Update: A few hours after posting this review, I received a phone call from the Critter Care Center. Zoe left me a voicemail offering her condolences and a sincere apology. She wanted to know who I spoke to because they wanted to get to the bottom of it as what we experienced was unacceptable. I didn’t call back because I would like to move on from this, it’s still difficult for me to even talk about my rabbit. I wanted to leave this update though, because Zoe seemed to really care and I very much appreciate her apology and condolences.
Jan 21, 2023
Took great care of my daughter’s guinea pig! The staff was great and informative! Just found our new vet! Even braided his hair! 💙 Love this place!
Nov 27, 2021
There's nothing you could have done to make my experience any better! You were the only vet out of several that I tried to vaccinate my rottweiler. I'm 100% satisfied with Dr. D and the entire staff including receptionist. I highly will recommend critter care as the best vet care I've ever experienced! Thank you so much for getting this done for rocky and I!!
Feb 13, 2022
Veterinarians in Norco, California
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3119 Hamner Ave, Norco, CA 92860, USA(951) 371-7120
Atlas Pet Hospital
1560 Hamner Ave, Norco, CA 92860, USA(951) 737-1242
Norco Animal Hospital at SoCalVetGroup
892 Sixth St, Norco, CA 92860, USA(951) 736-1917
SoCal Equine Hospital
875 Sixth St, Norco, CA 92860, USA(951) 737-1615
The Critter Care Center
2440 River Rd #130, Norco, CA 92860, USA(951) 406-2127