Banfield Pet Hospital

4.1 (114 reviews)
25290 Madison Ave, Murrieta, CA 92562, USA

Hours

Monday 8:00 AM – 5:30 PM Tuesday 8:00 AM – 5:30 PM Wednesday 8:00 AM – 5:30 PM Thursday 8:00 AM – 5:30 PM Friday 8:00 AM – 5:30 PM Saturday 8:00 AM – 5:30 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,230
4.9 Embrace 19,973
4.9 Fetch 5,921
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,266
4.8 Nationwide 25,712
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,353
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,551
4.6 Spot 11,597
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.1

114 reviews

Surprisingly efficient and refreshingly friendly despite being extremely busy all the time. The whole staff loves animals and they’ve done a great job with my pup over the years. HIGHLY recommend a wellness plan, it will save you SO much money.

Aug 29, 2023

When I call they say “can I put you on a brief hold” they never pick back up. So I called several more times and without saying anything clicked me right back to on hold. Finally I got ahold of someone again after 30 minutes of trying and she wanted to put me back on hold.. I told her “no you cannot put me on hold”. I just moved to a different town and this town does the same thing that every other banfield does. Do you know how frustrating this is? I’m done with banfield I will be taking my pet and business elsewhere. My advice … hire more employees and treat the ones who pay your bills better than this. Adios!!! 0 stars

Sep 16, 2023

I am honestly ashamed that I used to work at banfield because of the interaction I had with this location. I live across the country from my family and my sister went to take her cat in for skin issues at this location. My sister told the associate that she only wanted to have the exam and deal with the cats skin issues but they insisted to do the wellness plan services and my sister had to call me not one but TWO more times to tell them that we brought our cat into the clinic to deal with his current problems but they just kept insisting on doing his other services from his wellness plan. These people didn’t care about our cat at all they just wanted to do the wellness plan services because I know it counts against them if they’re not done by the end of the year but my cat did NOT need any other services done that day, we just wanted to make sure my cat was okay but they couldnt care less. I’m glad I quit from my location because all these people care about are their wellness plans.

Sep 5, 2023

I had to experience the poor level of service for myself that was warned in these reviews. The large woman at the front desk has an attitude problem and shouldn’t be working with the public. Absolutely atrocious behavior. 🚫 Do not recommend coming here! Save yourself the headache and drive to the Dana Point location. Enjoy the beach while you wait for your pet.

May 14, 2023

Everyone here, not just at Banfield but also the PetSmart that it's attached to, is extremely friendly and helpful. I couldn't be happier with the care they've given our puppy. They have care plans too, which have some great discounts included!

Mar 24, 2023