Banfield Pet Hospital

4 (108 reviews)
2440 E Charleston Rd, Mountain View, CA 94043, USA

Hours

Monday 8:00 AM – 3:00 PM Tuesday 8:00 AM – 3:00 PM Wednesday 8:00 AM – 3:00 PM Thursday 8:00 AM – 3:00 PM Friday 8:00 AM – 3:00 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,227
4.9 Embrace 19,970
4.9 Fetch 5,909
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,221
4.8 Nationwide 25,693
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,328
4.8 Prudent Pet 2,865
4.7 Pumpkin 3,539
4.6 Spot 11,570
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4

108 reviews

I love the people here. They are so friendly with you and your pet. I trust them to take care of my pet.

Mar 16, 2023

Front staff 👎

Jul 12, 2023

I brought my kitten into banfield on 8/7/19 and they told me that my kitten has mites and that I needed to put LIME SULFUR DIP on her every week up to 6-8 weeks but they didn’t give me the bottle and told me to go on amazon and buy “LIME SULFUR FOR PUPPYS AND KITTEN” which I did and I administered it to my kitten to then find out she was having a reaction to it so I rushed her to Adobe where she passed away I made sure to read everything banfield gave me and the bottle they told me to buy was a High concentrated bottle for VETS even though it says it’s for puppy’s and kittens. I didn’t know I had to dilute the dip when it clearly states it’s for puppy’s and kittens they should have given me a bottle to buy from them and better instructions then just 2-3% what the heck does that mean and they were supposed to give me a e-collar because clearly this dip does say to make sure pet doesn’t ingest it which gave me a huge red flag on their part. If you give the pet parent the paper work of what happened that day and give them medication then don’t put it on the BACK OF A 30 PAGE PACKET!!!!

Aug 19, 2019

Love Banfield Mountain View. The vets and staff are fantastic - special shoutout to Bri who is just the best. The wellness plan is great and includes both regular appointments and dental cleanings. Overall great service, friendly pet-loving staff, and transparent prices. Our kitties are happy and healthy because of Banfield. Thanks Banfield for being so awesome!

Nov 19, 2017

Absolute worst service in the history of the world. Banfield in general is a good option but this particular location is garbage. If you want your pet to be safe stay far away.

Feb 26, 2023