Arroyo Vista Veterinary Hospital

All the staff were very helpful. There is a very happy and open energy when walking in. Very organized and efficient. They got me in and out in 40 minutes for my first time. The Vet was amazing and even chatted to me a bit about how things were going. I felt my pup got amazing care from great people! Was referred by family and definitely will come back again.

posted: 08/16/2023

I called on a Friday morning in hopes to get my dog in with, what I was thinking was, an ear infection. They double booked me and I was so grateful that they were able to fit me in. Her diagnosis was a ruptured ear drum. Dr Gonda is the best! So gentle and caring. I even received a call the next day checking in on Roxy. They may be a bit pricey but, IMO, worth every penny! Thank you Dr Gonda and your wonderful staff for all that you do!

posted: 04/01/2023

Have been with Arroyo Vista Vet Hospital for years now. Always excellent care by Dr Gonda and all the vet techs. Office staff is always friendly, professional, quick and efficient. Great team, appreciate them very much!

posted: 04/15/2023

Dr. Villano took amazing care of my cat. As a fellow veterinarian (though in a different species - exotic pets), I recognize his skills and knowledge level. I highly recommend Arroyo Vista.

posted: 09/21/2023

I chose the hospital based online reviews that stressed efficiency, professionalism and compassion/kindness. My previous vet retired and I looked for a new one once I moved. We waited to be seen for almost an hour - did not get seen at our scheduled time. It was later explained to me that there were some emergencies. Understandable, but good to know either in advance or while one is waiting. The front desk personnel - there are several of them - was not friendly, did not explain or ask if I needed an explanation of their practices as a new client. They were abrupt and short - I did not feel welcome. There were a lot of dogs in the waiting room, I came in with a cat. There was no safe place to wait at first and no one bothered to show me around. I stood by the front desk awkwardly with the pet carrier nervous for my cat’s safety. Finally someone - after my second or third request - showed me a waiting area with a corner where it was a bit quieter. We still were right next to dogs. Prices are high for labs - they are ordered automatically. I asked whether they needed to do an invasive fecal exam, they said yes, but eventually gave me a container and said that they ‘didn’t want to stress the kitty by the exam’ and requested I bring a sample from home. The Dr did call me the next day with the labs results - that was appreciated and I thought it was quick and efficient. I requested that my cat’s records be released to me because I am not yet convinced I was going back to the hospital…

posted: 07/11/2023