Bixby Animal Clinic

My poor Binx was limping badly and it turned out he had a pretty gnarly infection from a cut between his toes. I brought him into Bixby last minute and it was by far the best vet experience I’ve ever had. Everyone was extremely gentle, compassionate, and understanding when it came to the care of my fur baby. They checked in with me days after he’d been in and were just as courteous with his post-care. Very grateful to the Bixby staff. I’ll be going to them for all my vet needs in the future!

posted: 04/24/2023

I recently had the pleasure of visiting Dr. Sara at her veterinary clinic, and I must say that her expertise and compassion made a lasting impression. From the moment I stepped into the clinic, I could tell that Dr. Sara and her team were dedicated to providing exceptional care for animals. Dr. Sara’s extensive knowledge and experience in the field of veterinary medicine were evident throughout my visit. She took the time to thoroughly assess my dog’s condition and explained the diagnosis and treatment options in a way that was easy to understand. Her communication skills are truly remarkable, as she patiently answered all my questions and addressed any concerns I had. What sets Dr. Sara apart is her genuine love for animals. It was evident in the way she interacted with my pet, showing kindness and empathy. She took the time to establish a connection, making my dog feel comfortable and at ease. This level of care and attention is truly commendable. Furthermore, Dr. Sara’s clinic is well-equipped with state-of-the-art facilities, ensuring that animals receive the highest standard of care. The staff members were professional, friendly, and efficient, creating a welcoming atmosphere for both pets and pet owners. I highly recommend Dr. Sara to anyone in need of veterinary care. Her expertise, compassion, and dedication to her profession make her an outstanding veterinarian. Whether it’s a routine check-up or a complex medical issue, you can trust Dr. Sara to provide top-notch care for your beloved pets.

posted: 06/21/2023

The staff and team took AMAZING care of my fur family. We had a medical emergency, my kitty required surgery and a several day stay. Not only did they save my best buddy’s life, there was such care and kindness throughout. Angel (accurate name) scheduled us and checked us in, was informative and fast but somehow also super calming. Dr. Drury did my cat’s procedure, explained everything before and after and gave space for my questions. Paulina sent us picture text updates. Natalie helped ease my nerves before kitty’s first night away. Thank y’all. You truly treat pets like family ❤️😻

posted: 02/08/2023

Let me start with saying the bad reviews focusing on cost and exam fees baffle me. Every vet I've ever been to has had an exam fee and/or an urgent/emergency intake fee depending on the facility. What I love about Bixby is that I was informed of the urgent care cost (120$) and of estimate cost of the additional things I believed my pet would need before I'd even arrived at their facility. Another great thing is the urgent care cost was then applied to the services I moved forward with making the care more affordable. Most vets have that exam/urgent/emergency fee as an additional cost not put towards anything. They were upfront the entire time about costs, just ask. Even if you don't ask they send an estimate via email and you are allowed to decline or move forward with individual things on that bill. So again not sure where the anger from cost is coming from when they were very upfront about it! As for my full experience I was looking on a sunday to get my dog seen which already meant many places including our normal vet was closed. I happened upon Bixby by chance and was really glad I did, they were the only facility to actually pick up their phones and got me and my pup in in under 30mins (including drive time). I was given several update calls while my dog was there from the desk and the vet herself who explained her findings. I then received an emailed estimate and phone call where I was walked through what each item was and the individual cost. I declined one item and was not made to feel pressured or bad about it which I really appreciated! When I came in to review xrays and the doctors findings I barely waited 10mins (other places you can expect quite the wait.) Before the doctor entered the room and walked me through what she saw. I have some expierence looking at xrays and canine anatomy but the way she explained it was great for those who may not have been aware. She was also very kind, personable, and put me at ease that my pup had a stay with care and consideration shown to him. When he came out he seemed not the least bit stressed and was his usual wiggly self. I will definitely be returning to Bixby for our more specialized care and any future urgent needs or injuries!

posted: 11/07/2022

I've had perfectly fine experiences here in the past but have decided to take my business (and my pet) elsewhere. The big pro of this place is that they aren't booked out as far as many other vets are and I've been able to get appointments within a few days on different occasions (how/why I started going there). However my dog has had some more urgent medical needs lately and I've been disappointed with this clinic. Their recommendations cost a lot of money (not inherently mad about that, I know vet care is expensive) but I feel like I've been treated with zero empathy or understanding when I expressed concerns about spending $800 on testing (as a starting point) -- after spending $500 three weeks ago. Today I was coldly told I could always go somewhere else if their costs were prohibitive, and they had no recommendations as to where to actually do that. They require all payment up front and I don't know if they accept care credit, but in any event they didn't offer it as a potential solution to my stress before showing me the door. By that point I was ready to find somewhere else anyway, one that wouldn't make me feel like a charity case for not being able to drop thousands on unplanned bills. The good news is I've been calling around to other locations in the area and have been given estimates for the testing they recommended that were 55-65% of the cost quoted to me by Bixby Animal Clinic. EDITED TO ADD: Wow am I glad I went to a new vet. The new vet took one look at the test results taken at Bixby and immediately thought diabetes was the answer to her issues. Bixby had told me her glucose levels might be an early sign of diabetes and to get more blood work in 2-3 months but totally down played it. Some research online later revealed Bixby was totally wrong to downplay her glucose levels. The new vet thought all of Bixby's recommendations for testing and x rays were not needed since the signs were strongly indicating diabetes. We measured her glucose and did another urinalysis which confirmed she has diabetes. She started insulin that same day. Also the urinalysis was cheaper at the new vet and came back faster (less than 24 hours compared to 48). In the best light, I got very bad advice from Bixby because the vet didn't know what they were doing. In the worst light, Bixby intentionally tried to lead me into doing a bunch of expensive and unnecessary tests which would have run up my bill and delayed my dog from getting proper treatment. Do not take your pets here. You'll get bad advice for the highest price in town.

posted: 08/07/2023