Vetco Vaccination Clinic

I had a horrible experience with Vetco in the past, but it was in Cerritos. I wanted to give it another try and hoped that a different vet would make a difference. When I checked in at the El Monte location, they made sure to check the dates on my past vaccination records. I didn’t know the Rabies and FVRCP vaccines can be good for up to three years. I’ve been paying Petsmart annually for those vaccines, so I’m thankful that Vetco saved me a lot of money. Check-in was quick and I didn’t wait in line for long. Dr. Azarvand and assistant Janet were very professional and made the visit smooth and quickly as possible. I was worried because the team at the Cerritos location were immediately put off by my cats growling. They took way too long just for the deworming, which stressed out my cats even more. Both of my cats got the full indoor package this time so when my cat Yuki growled, I was worried the vet and assistant would be too scared to continue. However, I was very pleased to see that it didn’t immediately keep them from continuing. The Vet and assistant were calm, used low-stress handling, rubbed the cats heads before giving them their shots, were swift with each of their shots, and quickly put my boys in their stroller once they were finished. I really appreciate their patience and compassion with my cats and look forward for any upcoming visits with them in the future.

posted: 09/27/2025

Our experience at Vetco at El Monte was terrible especially with Michelle from Vetco Clinic. We had 2 Appointments for two different dogs 5:15pm and 5:20pm. We arrived at 5:10pm and checked in at that time via texting service by texting 3. There was a long wait so we waited patiently in line with the two puppies and our 2 kids. We waited 50 mins until I was next. This lady Michelle was checking me in first while my lady and two kids and the other puppy was waiting behind me. As me and the first pup were checked in, my lady was waiting next in line to be checked in while holding onto the first pup as I stepped away to pay at register. Michelle walked away and asked my lady if she had a question. My lady replied that she had an appointment and immediately was turn down and was told nobody is being seen after 6:00 pm. My lady explained she had been waiting in line. Michelle showed very little interest in servicing our set appointment, she was very argumentative, showed no empathy that my family had been waiting in line PATIENTLY. We were very confused as the last time to set an appointment online is 5:55 PM LOL. There’s no way you can provide service in 5 mins. When this was explained to Michele she began to raise her voice, did not care to hear our frustration. She instead threatened to take our service away from the first pup that we were able to check in. Understanding its Labor Day weekend and she most likely just wanted to end the day in a hurry she denied our 2nd appointment although we were finished at 6:20 pm. (I provided pictures of our appointment confirmation check-in as you can see we checked in at 5:04. Second picture shows that last appointment is 5:55 it’s quite frustrating that we waisted 1 hour just to be denied. Now we have to waist time again by rescheduling and doing the same process again on another day)

posted: 08/30/2025

Vetco staff was super rude to me one time. I took my cat for all vaccines they suggested I get a leukemia test elsewhere so my cat wouldn't run away during it. After that they said I could go back to be vaccinated annually as long as I showed them he got the test done. Which I did I showed them. On the third year he was due they said I had to do the test there or else they wouldn't give him the vaccine. I didn't understand why and I tried explaining what had happened before. The staff was very rude and wouldn't even let me speak, and went on and said if I didn't want to do it to go elsewhere. It made no sense because they themselves suggested I do it elsewhere the first time. Ever since I have not gone back to Petco or vetco. Thanks to them I found great vets near my home at affordable prices.

posted: 04/07/2024

Friendly Vet and her two staffs. Overall, most store associates are friendly, willing to assist except the cashier. Not too friendly, cold face.

posted: 03/21/2024

I was disappointed that the tech that checked me in talked me into 6 months of Simperica Trio. The vet then said I shouldn't have done that because my puppy is not yet a year old.

posted: 04/08/2024