Mercy Pet Hospital Citrus Heights

4.3 (540 reviews)
6418 Tupelo Dr, Citrus Heights, CA 95621, USA

Hours

Monday 8:00 AM – 5:00 PM Tuesday 8:00 AM – 5:00 PM Wednesday 8:00 AM – 5:00 PM Thursday 8:00 AM – 5:00 PM Friday 8:00 AM – 5:00 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at Mercy Pet Hospital Citrus Heights

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Mercy Pet Hospital Citrus Heights? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,228
4.9 Embrace 19,973
4.9 Fetch 5,918
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,234
4.8 Nationwide 25,705
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,347
4.8 Prudent Pet 2,867
4.7 Pumpkin 3,545
4.6 Spot 11,586
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

Explore Topics

Reviews from Google

4.3

540 reviews

A C

A C

I recently took my cat to Mercy Citrus Heights and was incredibly impressed with the care we received. The veterinarian was compassionate and took the time to explain my cat's medical situation clearly. The entire staff was kind and attentive, making a stressful visit much easier. I left feeling reassured and confident in the treatment plan. Thank you to everyone for your dedication and support! Highly recommend!

Oct 25, 2024

They took my cat as a new patient when he got sick when no one else would, and they got me in the next day. They helped me keep the cost reasonable as well. Now, 8 months later, I had to euthanize our kitty and they were so kind, understanding, explained the procedure very well and they were extremely patient and kind with my kids who had to come with me to do this bc I had no sitter. Highly recommend.

Dec 11, 2023

I’m not typically the one to take the time and write reviews, but I am truly so disappointed in the service I have received on multiple occasions. I kept coming back, giving the hospital and staff the benefit of the doubt until I simply couldn’t anymore. I have a diabetic 10 year-old dog who is on Vetsulin and has to take it twice a day everyday in order to live a comfortable life. He has gotten his ongoing care from this hospital. The Vetsulin requires a prescription. Unfortunately, on different occasions I have needed this prescription refilled urgently and my requests have been overlooked time and time again. Without this daily medication my dog experiences both short term and long term consequences. The amount of distress running out of this medication causes not only on my dog but my family, is beyond words. During those difficult times, not having the support from the hospital and staff I trusted with my pet’s health is so disappointing. Not to mention, when I would call to follow up on the status of the prescription or anything for that matter, (I always spoke to everyone calmly and respectfully), the person answering the phone at the Citrus Heights location is one of the most condescending people I have ever encountered. I am not sure why this person is the face of the hospital, please talk to her, offer her some extra customer service training or something. The staff at the Fair Oaks location do have better customer care, so I will give credit where credit is due. If you have had good experiences with this hospital, I truly am happy for you. As long as your little fur babies are being treated well, that’s all that matters. That just unfortunately was not my experience.

Jun 11, 2024

I called 3 days before to get my fur babies shots before our trip and they took me in even though she was a first time in. The staff is so nice and made my fur baby very comfortable. This really is a good spot to take your animals.

May 31, 2024

They are very kind and caring here. My Doberman Zeus had life threatening issues and they saved him not once but twice and got him back to normal again. So grateful for their help and saving my dog. I highly recommend them.

May 21, 2023