Banfield Pet Hospital

When it came time for my sweet boy it was sudden and rather urgent. It was devastating. Banfield was kind enough to get us in. The staff was so kind, considerate, and respectful through the whole process. I was able to receive my boy's ashes within a week, a clay paw print, and a helpful card. Then several weeks later, I received a thoughtful handwritten card from the staff with numerous inked paw prints and nose prints. They really went above and beyond while I was grieving and lost.

posted: 02/09/2026

I’ve been taking my 21 year old cat Squeaker to Banfield for 3 years consistently and they always treated her with kindness. She was never too freaked out to return and came home calmly. They helped her heal completely from an anal gland that had burst and gave me education on how to take care of it on my own. The Banfield pet plan is amazing and for $60 a month it is expensive but worth it. The vets discouraged doing dental cleaning for her age because of her health and I appreciate they weren’t trying to squeeze expensive services out of us. I had to take her this past month because she was aggressively losing weight. The vet was very empathetic and honest. He knew she wasn’t going to make it much longer and instead of pushing more services he just said to cherish her. I appreciate that as we’ve been fighting renal problems for 3 years and dialysis wasn’t in our plan financially or emotionally. The vet techs were always helpful and gentle with my old girl. Squeaker is no longer with us, but I wouldn’t take my other cat anywhere else. Sugar is now on their plan and he will be treated like a king.

posted: 03/26/2025

I had a pretty disappointing visit with my dog today. We were coming in for a routine visit and bordatella vaccine. Unlike our usual visits, this time, a vet did not come in to talk to me about my dog. Instead, she was taken back and returned by a tech who had been instructed to push their new access pet insurance plan. I declined four times. I understand the corporate push to have people sign up, but if the care of my dog is to be hindered on whether or not I sign up for an unnecessary $20/month plan, I’ll gladly take her somewhere else.

posted: 09/30/2025

Dr. Buntz and the staff were very responsive and attentive when my dog developed a limp over the holidays. They were able to see him same-day and he was back to 100% less than 5 days later.

posted: 01/12/2026

I’ve had great experiences with Banfield. They take time to explain everything and answer any questions. The health plan also gives me confidence that I can have routine and some unplanned care provided without unexpected large expenditures.

posted: 12/11/2025