Palisades Veterinary Hospital

I had the best experience ever with Palisades Veterinary Clinic. My little baby, Meph, went there for cat boarding over a week. I was concerned as it was his first time boarding. When I arrived, the staff was the nicest ever. Meph is a French cat, and has a French passport. The staff took time to help me and check all the translations for the vaccines, as some of them do not have the same names. Then, they even offered complementary exams, if I wanted to, while Meph stayed there. I was highly surprised by their level of professionalism. When I picked up my cat, after a week, I was a bit afraid as he is very sensitive to stress. But I found a very healthy Meph, who was completely comfortable as soon as we got home. Under stress, he gets a lot of dandruff, and this time there was none. I highly recommend Palisades clinic. My best experience with veterinarian services.

posted: 08/06/2023

My fav vet ever ! I have 3 cats and this is the only vet I take them too. The doctor and staff are fantastic, everyone who works here is super friendly and helpful. I needed a last minute appointment and they were able to fit me in just in time ! Take your animals here and they will receive excellent care ! Would give 10 stars if I could !

posted: 11/04/2022

If I could give them a zero, I would. Total disregard for a safe environment. One of my family members has been immune suppressed. When I was checking in my dogs, I asked Technician 1, "My son is immune suppressed, is anyone sick here?" Her reply was "No, everyone is fine." Technician 2 takes the dogs into the room. I asked "My son is immune suppressed, is anyone sick here?" She said, "No, no one is sick." "Someone had something awhile ago, but no one else got it." Technician 3 starts taking the history of the dogs and I ask, "My son is immune suppressed, I can't be around anyone who is sick. is anyone sick here?" She said "No one is sick." Vet comes in wearing mask and gloves and I'm like, "Oh great, she's trying to be supportive." I said, "I can't be around anyone sick, my son is immune suppressed, he got a kidney transplant." She said "Oh, that's quite an accomplishment." Then she starts to check the dogs. Half way through, I notice that she sounds hoarse. I ask her, "Are you sick?" She said, "Yes, I'm at the tail end of being ill." After darting out of the room, I lost it and started screaming at the people at the front desk. Why couldn't they just reschedule the appointment? If they can't listen to a simple request like this, I wouldn't trust them to listen to you at all with concerns about your pets.

posted: 03/09/2023

My dog was injured in a fight at the local dog park in town. Nothing too serious but he was bleeding and needed to be looked at. I was able to call Palisades and be seen immediately as soon as I was able to drive to the clinic. The staff was very friendly and professional. Would highly recommend to any pet owners.

posted: 02/02/2023

Wonderful experience with Palisades Veterinary Hospital. Twice this past year when my pups were in urgent situations, Palisades Veterinary Hospital was able to make an appointment the same day, they always made time. The entire staff is helpful and kind. Dr. Hessian is incredible. She is thoughtful, gets to the issue and solves the problem. Today she even made time to see my brother’s 17-year-old min-pin, who had not been her patient previously. He sustained a spinal injury and his own vet service didn’t have time to address the issue. I started with Dr. Hessian and Palisades 18 years ago. I moved to Mesa from Fountain Hills and changed vets for convenience. After several bad experiences, I came back, and I will never leave again. It is worth the extra 30-minute drive to have my pups cared for by the best. Highly recommend!

posted: 06/29/2022