Banfield Pet Hospital

3.5 (100 reviews)
2860 E Germann Rd, Chandler, AZ 85286, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 5:00 PM Sunday 10:00 AM – 4:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,226
4.9 Embrace 19,970
4.9 Fetch 5,900
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,365
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,195
4.8 Nationwide 25,683
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,326
4.8 Prudent Pet 2,864
4.7 Pumpkin 3,533
4.6 Spot 11,560
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.5

100 reviews

I had to put my 18-year-old dog Jovi to sleep on May 5, 2025. After years of loyalty to Banfield and keeping her Optimum Wellness Plan active through two states, I was shocked when they told me I’d either need to keep paying monthly or pay $164.85 for services — despite the fact that my pet is deceased and won’t receive any more care. They offered no refund for unused plan services, like exams, dental, deworming, and testing — Their response lacked transparency and, honestly, basic compassion. I’ve spent thousands of dollars at Banfield beyond the cost of the plan, and I expected better. Instead, I was treated like a payment, not a grieving pet owner. Pet parents: ask for every policy in writing, and be cautious of long-term plans. This experience has made my grief even harder. This issue has been resolved.

May 14, 2025

Too expensive and they try to get you to sign up for their “monthly program” which is a rip off! Felt like car salesmen instead of a vet. Plus they want you to pay a $75 office visit fee EVERYTIME your kitten needs a vaccination. That’s ridiculous! Kittens need multiple vaccines…I won’t be going back to them. There are wayyyy cheaper vets out there!

Oct 9, 2025

I love this office! They have been incredibly accommodating during emergencies and always manage to squeeze me in when needed. From the front desk staff to the medical team, everyone here is phenomenal. They’ve helped me get last-minute prescriptions for my dog and have always been there when the unexpected happens. I highly recommend the Banfield membership—I’ve been a member for almost nine years, and it’s absolutely worth it. It has saved me so much money over the years!

Feb 12, 2025

Can’t say enough of the Banfield team! With 2 hyper Dalmatians, they are so attentive and patient with my babies and I know they can be a lot of work!! The vets are very knowledgeable on the breed and I know my pups are always in the best hands!

Jul 3, 2025

This place took care of me and my family as our dog died. We were all so devistated over the loss. The staff took care of our family as much as they showed love and tenderness as they helped our suffering friend pass away with no pain and ending what would have been long drawn out suffering. They let us stay in our room and took all the time we needed. I am so glad we had The staff Banfield to help us through that terrifying night. We got a card in the mail with hand written notes from the staff a few days later. Banfield has earned my loyalty for life. They are now helping us get started with our new puppy. Thank you Banfield staff!!!

Oct 5, 2022