The Pet Clinic

Christian Vaughan

We have taken our cat to the Pet Clinic three separate times over the past 6 months for an unknown skin condition causing him to lick himself raw to the point of bleeding. Unfortunately, we have been extremely dissatisfied with the quality of care we’ve relieved during this time. Here are some of our experiences: All three visits we ended up waiting 30-45 minutes past our scheduled appointment time. In addition to that, the time spent in the waiting from far exceeds the time spent in the exam room receiving care. Over our three visits, we saw three different vets. Each time we had to go over what the previous vet did/previously said with the new one. They did not seem to check any records or familiarize themselves with our pet's history of coming to the office. Each time we visited, we received a course of oral steroids thrown at us and sent on our way. Some of the staff tends to be short and unfriendly depending on who you get that day. Multiple times when my wife called to request an appointment, she was met with snarky attitude and short remarks over the phone. The most recent time she was in the office with our cat, the vet himself belittled her saying that the skin condition was simply allergies, and we should already know that. On top of that, instead of taking the visit seriously, he began cracking political and other off-color jokes which is extremely unprofessional. After these experiences with no improvement in our cat's health (and hundreds of dollars spent), we decided to visit a different vet in town for a second opinion. They did a full work up of our cat starting from ground zero and referencing the Pet Clinic’s records. We were told that multiple of the medications given to us were not commonly used for the issue at hand. So, due to the Pet Clinic’s negligence and poor quality of care, it’s likely that they actually made our cat’s condition worse than it was to begin with. Needless to say, we absolutely will not be returning to The Pet Clinic. If you value the welfare of your pet, I suggest you look elsewhere as well.

Apr 25, 2023

Chad whittle

The nicest people with reasonable prices and my boy has never felt better

Jun 15, 2023

R P

Awesome staff and the vet was very informative. My pup loves them.. so does the rest of our pets that we bring in their

May 26, 2023

Patty Claypool

It was a very difficult time as I had to say goodbye to my best friend. The two ladies that were there during this visit was so caring and compassionate.

Jun 30, 2023

Jac Parris

This is one of the most important places that you can take your loved one, your pet, the Pet Clinic is phenomenal! I've had the best experiences there and learned much about my pet. And let me state that they treat your loved one like if it were theirs. The personalities working at the pet clinic, care for not just the pets but for owner as well. They are more than reasonably priced. I have been going to the vet clinic for over 20 years and have never been disappointed. The photo is of my baby, Zoe.

Feb 22, 2022