Best Friends Animal Hospital

4.8 (191 reviews)
34 Hughes Rd E, Madison, AL 35758, USA

Hours

Monday 7:00 AM – 12:00 PM, 1:00 – 5:30 PM Tuesday 7:00 AM – 12:00 PM, 1:00 – 5:30 PM Wednesday 7:00 AM – 12:00 PM, 1:00 – 5:30 PM Thursday 7:00 AM – 12:00 PM, 1:00 – 5:30 PM Friday 7:00 AM – 12:00 PM, 1:00 – 5:30 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at Best Friends Animal Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Best Friends Animal Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.7 Adoro 11
4.5 AKC 1,798
4.4 ASPCA 12,182
4.9 Embrace 19,912
4.9 Fetch 5,705
4.1 Figo 2,852
4.4 Hartville 182
4.9 Healthy Paws 11,267
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,402
4.8 Nationwide 25,439
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,139
4.8 Prudent Pet 2,814
4.7 Pumpkin 3,403
4.6 Spot 11,359
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.8

191 reviews

These are the nicest and most caring people you could ever trust with your pet. Dr. Agnew and all the techs were wonderful when the sad day that I had dreaded came. They treated me and my beloved dog Pup Pup with so much respect and love as they sat with us as I cried over having to say my goodbyes. We all gathered as we sat with Pup Pup as Dr. Agnew explained what she would do,, and gently proceeded to put her to sleep. They told me, I could stay as long as I needed and comforted me in such a sweet way. They even made arrangements, that I requested to have PAWS come pick her up for cremation and return her for me to pick up. This is something no one wants to face, but when the time does come, it’s comforting to know that you do have the most professional, comforting and caring Doctors and Staff at Best Friends Animal Hospital. Thank you so much Dr. Agnew and the entire Staff for helping me and my Pup Pup get through such a difficult day. I appreciate so much everything you all did that day.

Jul 23, 2024

Everyone we interacted with was so kind, compassionate, thorough, and very patient with my bazillion questions. They called to check up on our sweet girl and made sure we knew to call with questions or concerns. I was referred here by a friend 10 years ago. From moving away and coming back, they were great back then and still do a phenomenal job! Thank you ladies for treating our girl like your own!

Nov 12, 2024

I recently moved to Madison, AL. One of my pets is a rescue I found abandoned. He's a 90lb dog with lots of trauma & everyone was so patient & understanding when he was visibly stressed out at the vets office. I will continue to bring him back so he can see how much love these people have for him & that not all strangers are out to harm him. It's a slow process for abused dogs to trust people again but I see the staff will do everything they can to help with his healing. Thank you.

Jan 30, 2024

This team is amazing! I only wish I could get my dogs in there regularly. The team was willing to come out and answer multiple questions for my sick pup, Even though they aren’t her primary doctor. Their advice was critical and making her comfortable over the weekend and making me calmer about her condition. I wish I could get both my dogs seen by this team regularly! They were awesome!

May 13, 2022

Dr. Racelis and his staff have always been very kind, thoughtful and thorough through the years. I have used Best Friends to care for my last two babies Seymore and Seymone who have now passed on. Now, my new baby Sir-Jonah gets to join the Best Friends pack too! So this mama is excited! I honestly believe Dr. Racelis and his team are the best and the only Veterinarian clinic I will trust with my babies. If you choose to come here, you will be in good hands💜

Jan 31, 2024