Revere Pet Clinic

Only brought my cat here because it was an emergency situation.. the wait times here are insane! I was desperately needing my cat to be seen for an infected bite which ultimately needed surgery. Even with an appointment you won’t be taken on time, you will wait at least 30-45min from when you check in at the desk before you’re seen. It’s sad, the veterinarian is super sweet but the rest of the staff doesn’t communicate well and has poor customer service skills. The technicians that have seen my cat on the few visits I was there for were not friendly whatsoever with my cat, which in turn made his aggressive by nature. Front desk is nice but overall this place needs more attentive staff. I came in after 2 weeks for a “quick” follow up appointment and not only did I constantly need to tell the technician who I was and why I was there when the front desk should’ve communicated that, but they didn’t give me any instructions on how much longer my cat should wear a cone or be on his medications for. There was no actual follow up aside from cutting out his staples. Even though I had mentioned he was starting to get diarrhea which he never had experienced before. It’s like they got they’re moneys worth and didn’t care afterward. I immediately stopped the medication after and thankfully my cat has recovered. I will not be bringing him back here. I would highly suggest you don’t either!!!

Their incompetence is matched only by their unkindness. This vet does nothing but leap to the worst-case diagnosis in order to sell as many unnecessary medicines as possible. The doctor even wanted to put my dog on heavy antibiotics for the rest of her life for an infection she did not have. I checked with another vet at MSPCA and they were horrified by the idea. Do not take your animals here unless you want to be insulted and get no help.

I went to this clinic for the first time. The place is very disorganized, the place is not clean, the staff is so rude, many kids came to my room and no one introduced themselves, I was not explained about anything they did, at the end they gave me so many medication for my dog, and of course, the bill was $ 1.100 and I was told to come back on Monday for more x-ray and more Money, this is ridiculous expensive and the experience is not the best, no customer service at all, please look for other place before coming in here, thanks

Worst clinic ever. Front desk people were very unprofessional. Veterinarian doesn’t properly check pet and only takes a look. My cat during spay operation was in heat and Vet claimed she could’ve died so they charged me an extra $50 on top of $500 and told if I don’t pay can’t get my cat. Second time I went to get x-rays done on my cat they give me the x-ray back TWO DAYS LATER stating she’ll die anytime soon and had to pay $750 dollars for shots and medicine that wasn’t needed. Don’t visit please not worth it!

Very disorganized and uncomfortable. The reception was poorly designed and they take ridiculously long to complete your visit. I had an appointment at 4:00 pm to check my dog’s ears, they gave him one shot and some drops for his ears. I left by 6:30. I