UrgentVet

Everyone was super attentive and caring for my big boy while we were there. The facility was very clean and very neat. They made me feel like they really cared about my dog.

Very clean, friendly atmosphere. The technician and vet were both efficient and provided honest, professional opinions for us with a range of options and clear cost expectations when we had to come in on a Saturday outside of our regular vet’s hours. We would certainly use them again if we ever have another urgent concern.

I was so scared for my little puppy they're was really professional the vet she's explained everything to me..for sure we're coming back

We were super impressed with UrgentVet! It seems like our pup always is sickest after regular vet hours or during the weekend. We brought him in around 9:00 PM once his sickness started getting worse. We were able to walk right into UrgentVet and we loved how easy it was - especially with no reception area, our pup often gets anxious in said situations, and being welcomed right into a smaller room. The whole place was incredibly clean as well. Our tech was incredibly kind, communicative through every step, and thorough in hearing our concerns. Our Dr. was also fantastic - she praised our efforts in watching our pup’s health and management of his sensitive stomach, which is the best feeling as a pet parent. They were both incredibly kind and comforting to our pup the entire time - even sitting on the floor, which is a corgi’s favorite thing as a lowrider! We also very much appreciated the ability to have a say in our treatment options. We left feeling relieved with a thorough diagnosis and plan to help our guy feel better while also not feeling overwhelmed with the cost of care especially for how well we were treated! It meant so much to be able to have an after hour option and not have to worry throughout the night and until we could get an appointment at our regular vet. Would highly recommend UrgentVet and thank you to our Dr. and tech!

I am not usually one to write reviews but I had such a wonderful experience at urgentvet I felt the need to! My dog Beef snagged some corn on the cob from my toddler at dinner time and ate the entire thing. We were unsure if he swallowed it whole or chewed it but when you google it says it’s bad for dogs to eat corn on the cob and to seek veterinary care immediately. It was a weekend and so our normal vet wasn’t open so we called UrgentVet about 30 minutes before they closed for the night and they encouraged us to come in. As soon as I got there they were ready to do imaging and sent me home with a plan for the night and a plan to follow up the next afternoon as there was nothing concerning showing on the imaging at that time. They were very transparent on pricing and an extra perk was that at the follow up the next day I did not have to pay for another assessment and the repeat X-rays were much cheaper than the day prior. My dog ended up being completely fine and passed the chunks of corn cob without issues within a couple of days (this review also serves as a PSA to NOT let your dogs have corn on the cob!!) The vet and techs on Sunday night as well as Monday afternoon were wonderful and sat down and talked with me and made sure I was comfortable with the plan. I had a great experience and am so glad this business is in West Des Moines!