DeBary Animal Clinic

I had an amazing experience here at DeBary Animal Clinic. The Doctor was very nice and caring she did a very thorough exam on my fur baby. The Technicians where also Amazing took the time to Explain the estimate to me in great detail so I was able to fully understand what I was paying for.

My pets have been patients of DeBary Animal Clinic for over 26 years now. We have since moved out of the area, but our pets are still and always will be patients there. We have had no circumstance in the time that we have been there that we have not received superior care. The staff and the doctors go above and beyond to make sure the pets receive the care they need. In the time that we have been there, we have consistently received compassionate care. We made the choice to become pet owners, and our dogs truly are our family. We know that with that comes financial responsibility, as well as consistency with their appointments and care. We have never had an issue getting an appointment or being seen. We truly appreciate all of the care the doctors and staff take of our pets. Thank you for all you do!

Short review: I will not be returning to this vet clinic and strongly advise others to look elsewhere. Our visit was a waste of time, money, and they injured my dog. I sent the owner/office an email and have not heard back in over a week. Long review: I called and booked my dog a routine nail trim & anal gland expression for the first time at this clinic. I arrived at the clinic at 9:10 AM for our appointment. Despite explaining my dog's needs and the specific services requested, I didn’t leave until 10:30 AM. Once in the room, the vet immediately suggested three additional tests, including testing two lumps on my dog's leg. I explained that our previous vet had assessed these lumps and determined they were benign fatty masses that didn’t require removal, given my dog's age and lack of pain. After her pressuring me to get the tests done in a condescending manner, during which my dog’s anxiety medication began to wear off, the nail trim and anal gland expression still hadn't been done. She left the room and I overheard her talking about me behind the door, questioning my decisions and refusal of additional tests. When the vet tech came in and informed me that the cost would be over $450 for the visit, I was baffled since the visit was supposed to be for a nail trim and anal gland expression. I asked him to remove all the services & tests other than the ones I booked. One of the recommended tests WASN’T EVEN DUE for another year, as confirmed by the vet tech. I again, informed them the services I was there for. At this point we were in there for over 45 minutes and none of the scheduled services had been completed. Finally around 10:10am, my dog was taken to the back for the procedures. I heard him howling in distress, and when he was returned, his paw was bleeding all over the ground. Not only did they not notice he was bleeding, I had to request they stop the bleeding before I took him to the car. I was told they had accidentally cut his quick, but when I got home, I discovered that THREE of his quicks had been cut. The clinic’s lack of response is really telling. Between the upselling of services and tests, talking about a customer within ear distance, and then injuring my animal, we won’t be back. Overall, my experience was extremely disappointing and distressing for both me and my dog. Now I have to keep an eye on them to make sure they don’t get infected. Photos show the powder and exposed quick on the 2 outer nails & the middle nail still bleeding by the time we got home.

Had my small dog to vet 4_5 times in 6 wks meds each time And my dog has same probley eye infection. 0ver a grand and no relief for my Maltese what a shame i won't bring him back. Said would consault another doc and won't say unless I come back in for cpl hundred more what a shame

Dr. Joe and his team are amazing!! They are so kind and really care about your pets. I have never been a fan of vets but I will forever bring my fur babies here. Dr. Joe takes the time to follow up with you after your appointment and even sends you a cute picture of your pet with a note