VEG ER for Pets

Genuinely so grateful for the supportive, attentive staff at VEG. My dog had to stay for two nights on an IV and everyone was incredibly accommodating of his needs and mine - I felt welcome to stay as long as I wanted, my anxious questions were answered, and everyone understood the love I have for my dog and the concern I had for his health. My dog received the best care I could have expected. His nurse Shay in particular was amazing. When I wasn't able to be there, I received regular updates by text and phone, and I appreciated the level of price transparency. He's very anxious and the team went above and beyond to try to help him settle, going so far as to set him up with TV on an iPad for a distraction (lowkey better care than I've received myself in any human ER). In a really scary situation, all of the workers were soothing and understanding. Happy to report Roger is home safe - if he needs emergency care again, I'd return to VEG in a heartbeat.

VEG was actually recommended to me by a close friend who had to bring her cat in for an emergency about a year ago in a conversation about local vets, etc. that we had weeks ago. I'm so glad she referred me here. The staff, doctors, facility - everything - they're all incredible and exactly what you'd wish for as any pet owner when your fur kid is going through it. My senior pug, Frank, developed aspiration-induced pneumonia (which I didn't even know was a thing) and was struggling very hard to breathe - it happened very suddenly and it was very scary. Their facility has 2 oxygen chambers and he stayed there from late Saturday evening through this afternoon. I can't tell you how welcoming, informative, attentive, efficient, and kind all of the staff, doctors, nurses - everyone - is here. I've never experienced a place where you're able to stay with your pet 24/7 and honestly, I wish this was the standard with vet care in many cases. You don't feel as helpless and - as someone who always feels like I don't want to get in the way - I felt very welcomed and encouraged to stay as long as I wanted. When you're that stressed about your pet and their prognosis can change minute-to-minute, it's not really a time that you want to chat it up with other owners, but everyone there with their pet is going through something difficult too, and it was actually nice to have some other humans (aside from the staff, of course) around who are kind and empathetic about your situation - who you can undoubtedly be kind and empathetic back to. It feels good to not have to go through it alone. All in all, the experience could have been so much scarier but because of the combined experience, facility, and just general kindness of everyone on site here, Frank is home, recovering (very well) and resting - just 3 days after he could barely breathe and I was almost certain this might be goodbye. Their care allowed him to have more time with me and his sister-pug (Frida) and we are very, very glad and grateful to have him home and on the road to recovery. Thank you a million times over to everyone at VEG H Street! -Anna, Frank + family

Great experience I’ve ever had at an ER Vet! Warm and family like environment. The Doctor was understanding, knowledgeable, kind, amazing! lol yeah the whole staff needs a raise that’s how amazing they were! I had a really bad experience at the last ER I’ve went to and at VEG they truly made me look at ERs very differently I wish they did primary care ! This was after the visit btw the visit was super fast I probably spent 20mins maybe less she got out the exam room writhing 5mins I just had to pay and that took up the rest of the time and just talking with the staff and doctor!

I took my dog Zeus of 13 years in to VEG ER in the evening due to him shaking and not eating for a few days. I found out from the vet he had a tumor and was bleeding. I had to make the tough decision to put him down. The staff was so sweet they give him some medication for the night so I could spend a few more hours with him. The staff the next day were sweet and compassionate as I spent my final moments with Zeus. I was not rushed by the staff and told to take as much time as I need. When I was ready the doctor came in and put him to sleep in my arms. For a moment that is so heart breaking as a pet owner, the team at VEG ER helped me through it. Thanks so much to all your staff that took care of Zeus and my family durning his final moments before he crossed the rainbow bridge.

So I lost my best friend yesterday. I had him 2 years and he was my first dog. I always loved dogs but until I was blessed with Esko I never truly understood the connection a person can have with one. He was everything I dreamed a dog would be. He was affectionate, he could tell if u were upset and needed comfort, he was always willing to play. He loved food and would do a happy dance when he was being fed. When anyone would walk through the door he would always show love and excitement to see them. As small as he was, he had the heart of a lion! I will miss my friend and know the path ahead will be hard without him. I gave this background to illustrate how hard this has been and will be. However the staff at VEG was the best thing I could’ve ever asked for during this hard time. They were all compassionate to what we were going through even though I’m sure this was an everyday occurrence. They were patient in explaining anything I asked and pursued every avenue possible. I can’t remember everyone’s name as things were moving fast however I can’t thank them enough for making things a little less painful. I would absolutely recommend going here if you want someone who really cares!