Blue Cross Veterinary Clinic

I can't even begin to express how grateful I'm am to Blue Cross, the staff, and Dr. James. They helped my boyfriend and I cope with the terminal cancer my boyfriend's dog had. They helped with pain management, quality of life assessment, and a peaceful goodbye when the time came. Everyone was so caring, kind, and patient and went above and beyond to accommodate our needs. I have a cat, and I switched clinics so I could start taking her to Blue Cross, as I have been so happy with the care we've received there.

We love the care that Blue Cross has given our family pets since the 1970s. All of the doctors and staff really care about animals and it shows. The appointments aren’t rushed and information is explained clearly. When we’ve had to put animals to sleep they are so caring and make a bad experience goes as best as possible. A big thank you to Dr Peter; he’s straight forward and doesn’t have us doing tests and procedures if they aren’t really necessary. I love this vet office and think you will too!

I love Blue Cross veterinary service I love the staff and everything about it they're terrific people from the owner on down!

My husband and I have two pittie mixes, Tito and Zelda, who recently showed signs of mange. After some bad experiences with other vets, we decided to try Blue Cross since it’s just down the street from our apartment—and we’re so glad we did. I’ve brought in each dog separately for assessment, and both visits have been truly wonderful. The doctors, front desk ladies, and vet assistants were incredibly kind and patient with us and the pups. Both dogs also received their vaccinations, which went smoothly. What really stood out was how they handled Zelda, who’s very skittish and dog-reactive. I called ahead, and they immediately accommodated us by allowing entry through the "cat side." There was no judgment—only compassion and understanding. You can tell the staff genuinely loves what they do and cares about the community. Tito and Zelda just started their Bravecto prescription, and we’re hopeful it’ll clear up their mange soon. Also, if you're concerned about breed bias—don't be. They absolutely adored our pit bulls, and the feeling was mutual! Also, prices are fair and reasonable!

It’s been over two months since my experience and I still have a hard time wanting anything to do with this practice. I’d been going there for 4 years. The main reason I want to write this is to help anyone else out there not have my experience and minimize the chance of their dog dying under their care. Sorry it’s so long but it’s so shocking I had to write it out. My dog got diagnosed with ITP, I first went to the ER. They treated him urgently and seriously as he had a very serious case of the deadly disease. They told me to follow up with my primary vet a couple days later for follow up blood work. I went there and realized quickly that Dr.Dutton had no idea what she was talking about or much about ITP. Her bedside manner is horrible, she was so nonchalant and told me to bring him back in 5 days if he’s not better. Well, with ITP it’s quickly progressing and serious. Then two days later, she called me to check in bc she saw I was at the ER the day before and after I told her I was going back to ER for a possible blood transfusion, she told me to basically prepare for my dog dying. Her words were “with cases as serious as his, it’s not good (when two days earlier her manners were that it wasn’t serious)…then asked how old is he? (I said 6).. well he’s had a good life honey … and the first dog is always the hardest (when they die).” That was her convo with me after not even being involved in his care. I was a mess. Additionally, her recommended next steps (removing his spleen) were never even a point of discussion at either of the two ER’s and specialist we worked with. I’m happy to report that no thanks to them, he’s alive and recovering. I am 99% certain he would have died under their care. I just wish they were honest about not knowing how to treat this. I’m also writing this I hopes they’ll read it bc they had the audacity to send me a bill for another $200 two months later bc of a clerical error… for a dog that as far as they know is dead. And for results THEY NEVER SHARED WITH ME. Wow. Blue cross, if you want the money, please email me bc I want nothing to do with you or talk to you. But I hope you’ll do the right thing and accept your error and delete that charge.