PetPartners | Pet Insurance Review

4.7

out of 5

Number of reviews 110

  • 60 Days
  • 1 Year
  • Lifetime
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  • 4.7
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Updated: November 13, 2023

As one of the first pet insurance providers in the U.S., PetPartners has offered affordable, comprehensive coverage across all 50 states since 2002. Its customizable plans allow owners to choose coverage that meets their individual needs and budget. Learn more about PetPartners’s plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Danny

Appreciate the service

The experience was easy, the products and benefits of membership is excellent. An overall easy and pleasant experience. The guy who answered my call was so nice, encouraging, and friendly. Appreciate the help.
5

out of 5

POSTED: | BY: Florence

Friendly and Knowledgeable

Everyone that I have spoken to is very friendly and knowledgeable. A pleasure dealing with everyone there. Thank you
1

out of 5

POSTED: | BY: Juliet

You pay for nothing useful to be covered

I had the insurance for one month and it was useless. My cat had diarrhea so I took him to the vet. First Pet Partners says they can't help me, my plan doesn't cover worms. I say we don't know what's causing the diarrhea, we don't know if it's worms. Then I get a denial email saying that I wasn't approved because the onset was in the 5 day waiting period of starting the insurance. Which is a lie, the onset date was a week after the waiting period, which I put on the claims form. This insurance was useless, nothing was covered and the general wellness plan is an expensive additional cost. I'm still fighting them to get coverage because they are making up reasons not to reimburse me.
5

out of 5

POSTED: | BY: Brandy

So happy with the service

So happy with the service we received with our little pup. After an accident and lots of freaking out it was so nice to hear "We got you covered". Very helpful in finding the best coverage for us. Thank you!
4

out of 5

POSTED: | BY: janine

Fast reimbursement

I had some emergency pet issues Memorial Day weekend. It was easy to upload the medical bills and I received a timely confirmation. I am pleased with the turnaround time and the reimbursement.
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Monthly Cost

$5 – $90 depending on coverage options chosen.

Coverage

You have a co-pay of 20% after your annual deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Per incident limit of $1,500 – $8,000 and annual limits of $3,000 – $16,000 depending on your chosen plan.

Deductible

Choose from $100 – $1,000 annual deductible.

Age Limits

Pets must be at least 8 weeks old to enroll with no upper age limit Coverage options available for senior pets.

Waiting Period

Coverage goes into effect one day after enrollment. There is a 5-day wait period for accident claims and 14-day wait period for illness claims.

Exclusions

Pre-existing conditions are not covered. Customizable plans allow you to add-on coverage for inherited and congenital conditions, exam fees and wellness care. Cancer coverage included in base accident and illness plan.
PetPartners Pet Insurance detail
As one of the first pet insurance providers in the U.S., PetPartners has offered affordable, comprehensive coverage across all 50 states since 2002. PetPartners serves as the exclusive pet insurance provider for the American Kennel Club and Cat Fanciers’ Association, and works with shelters and veterinarians to keep pets safe and healthy. PetPartners offer a competitive Employee Benefits Program, helping employers provide pet insurance as a voluntary benefit workforce. Its customizable plans allow owners to choose coverage that meets their individual needs and budget.
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