Figo | Pet Insurance Review

4.1

out of 5

Number of reviews 2,786

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Kathy

Ten stars!

Been a customer for years. Could not be more pleased with every aspect of this company and the service they provide. Without question, my 9 year old dog would not be alive these past four years without Figo because I could not have afforded her treatment alone. Very simple to use, very quick to respond. I would give 10 stars if I could!
5

out of 5

POSTED: | BY: Myrna

Very fast responses to our claims. Promptly addressed and concerns or issues .

Very fast responses to our claims.
5

out of 5

POSTED: | BY: Amaury

Figo is the best support you can have.

Figo is the best support you can receive when you are in a bad situation with your pet.
5

out of 5

POSTED: | BY: Theresa Stone

Very satisfied with FIGO

FIGO offers a very straightforward process for filing claims. We had only two situations which required we file an appeal. They were both readily resolved in our favor with letters from our vet explaining the need for the medication. Have been very satisfied with FIGO
5

out of 5

POSTED: | BY: Selina

I highly recommend Figo to all pet owner's!

Figo pet insurance has so many benefits and I feel their pricing is fair for what you get. They always respond immediately and whenever I have submitted claims. They are quick to process my claims and the money is in my bank account literally in a few days. I love that they offer online vet support should I have any questions. I am so happy I purchased this insurance and I highly recommend Figo to anyone who has a pet!

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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