Fetch | Pet Insurance Review

I have this insurance since they were Pet Plan, it had been amazing! I have a 11yo golden retriever with multiple skin masses, he had surgeries the last years and they had covered always. Last month we found a big lung tumor on him, that was cancer. :( I was devastated, he went to surgery, and all the tested, CT scans, x rays and surgery were not cheap at all. Fetch helped during the whole process approving all the procedures. I don't know what would have done to get that money in that short time. I am glad I've been paying the premium all this years. It has been expensive but It was worth it. They also respond in a good time. After you send all the documents of each procedure they send you the reimbursement in around a week. I was not so happy with the increases every year, they increased my premium a high% every year and without noticed. I know it might be due to the procedures and high risk of illness of my baby. However, at the end, is paying off. Highly recommended!

I NEVER recommended Fetch to anyone!!!!!! I opened a claim for reimbursement of a hospital emergency for my dog that was vomiting and with bloody stools, and it was denied claiming that it is pre-existing conditions because it had a previous diarrhea less than 1 year ago. But an emergency occurred, not a precondition. My dog does not have any illnesses, as seen on its record, it had diarrhea and vomiting. When a human goes to the hospital with diarrhea and vomiting isn't it an emergency? Why is it diferent for a dog?

Sadly when one gets pet insurance you hope it’s for minor illness or broken bones etc. I got this for my pet DBCooper and am soooo thankful. He has lymphoma and dealing with fetch submitting claims and getting reimbursed into my account has been a terrific experience. I can devote my time to loving and spending what time we have instead of total stress over the costs. I wish I had gotten the unlimited package but who knew what would transpire.

Joelle was extremely helpful and happy to help!

Fetch reimbursed my Cat's emergency pancreatitis claims with no issues at all - very quickly actually. First time that I ever had to file a claim. The only peeve I have is the claim calculation when you still need to meet the deductible. I discovered it is calculated by taking the total amount of the claim, multiplied by your co-pay deduction first (say 10%), then the deducible amount is deducted after rather than vice versa. This means that you actually pay more, and they pay less - this is kind of sneaky in my opinion. All in all, this insurance has been great for my pet.