Fetch | Pet Insurance Review

It was my first time making a claim after having the insurance for almost 2 years . It was a smooth process . Glad to see it works !

If there is a ZERO that I could choose, I will choose Zero. This is the worse insurance company I have dealt with. My policy was issued in Jan 2020. My dog was very healthy and have never need to see a doctor since the policy issued until recently swallow something and get stuck in esophagus. I took her to see a Vet, get X-ray and blood work done. It cost $960.00. I submitted a claim and got refused. The Fetch said I did not take my dog to do an examination within 6 month of the pollicy issued. That means since the very beginning of Jan 2020 to today. My dog was covered nothing but I paid over 3000.00 on her insurance. This is just scamming. And also, all other pet insurance can be claimed through Vet office but not this Fetch. Therefore, please stay away from this pet insurance company!

My husband and I have had our babies insured by Fetch (previously Petplan) for several years and this insurance company is top notch. Recently, my dog was just hospitalized for a whole week and Bryonna assisted us in getting the correct paperwork submitted since it was such a unique situation. She was so helpful and understanding. We are so glad we have Fetch when an emergency strikes. Thank you!

They will do anything to rearrange invoices to their benefit so as not to pay full claim. My dog had one procedure on one day, They pulled the x-rays from the invoice that day and treated it as a separate procedure. 266.00 for the x-rays then did not reach my deductible and they paid zero. Useless and overpriced.

Fetch has been very helpful with my dogs bills. It is easy to upload everything and they are great with keeping in touch with how the process is going. I am happy I chose Fetch as my pet insurance.