VCA North Division Animal Medical Center

This was my first time at this vca location. The veterinarian and vet techs were incredible. My dog is a very anxious girl and they made her very comfortable and I trusted them to treat her without me in the room. The front desk was also very helpful and friendly. Will 100% be coming back!!!

posted: 10/13/2025

Front desk staff were amazing but the prices for services were insane and the vet tech and vet didn’t seem to be very experienced in fear free care. They also had me waiting in an empty lobby typically for 20 minutes past my appointment time (or close to it every single time I went in). I’d even hear the receptionist tell someone if they were 7 minutes late they’d have to reschedule and it made me laugh a little because if they followed their own policy I’d be owed a lot of late fees. To clarify these were also mid morning appointments in the middle of the week and nobody else came or went from the lobby except one cat. Either they aren’t staffing properly or they just are being lazy about start times.

posted: 09/30/2025

I found a dog that was in the middle of a busy street and this was the 3rd place that I went to as a safe place to drop him off. Everywhere else that I went to couldn't take him and I have 3 dogs at home so I wasnt able to take him either. They technically werent allowed to take him. After the staff members and I were calling different places, resources, with no luck. The staff members graciously took the dogs off my hands to make sure he had a safe place to stay. I would trust them with my 3 dogs, and if I lived in town I would be going to them.

posted: 09/16/2025

Worst vet we've ever been to. We adopted a puppy yesterday and this place called me today to offer a free screening of our puppy. I figured it would be nice to know a bit more about our new family member so we went. I ended up answering the same questions to four people and it was like in one ear and out the other with all of them. I don't think anyone wrote anything down and the whole time they kept asking the same things, they had all the information in hand. The vet came in and immediately gave our puppy a treat and I asked her to please stop feeding my dog. She ignored me and balled a treat up in her fist and put it eye level with our puppy. We are in the middle of training her not to chew or nibble on hands but now she has a fist with a treat in it she is chewing on. I tried to get her to stop chewing and the vet said " it's ok I have a treat in my hand". Now I'm getting irritated with the lack of awareness. We're training her not to chew, you're going to let her chew on you then plan to reward her with a treat when she's done?? The vet was mad at me when I asked her again to not feed our puppy. These people are lethargic at best. We will never return to this place and I would strongly recommend no one else come here either. Complete waste of our time No you shouldn't be reassured you met our expectations because you fell completely short of them all. We didn't even have high expectations coming here and you didn't even meet those. You clearly didn't read ( or can't comprehend) the review, just like everyone we delt with there. You need to take a step back and reflect on how you go about your work day. Also you said no service rendered and you kept the voucher for a free check up. You people are not only disrespectful you're despicable.

posted: 05/29/2025

I brought my new puppy Huck to VCA North Division and had a great experience. The staff was exceptional, friendly and so helpful. They have been so good with Huck, very patient and caring. Huck loves going to see his vet, Dr. Peterson. Huck was having dental issues and Dr. Peterson quickly recognized the issue and took Huck to surgery. The surgery went well, and Huck recovered without issue. I’m happy to say he is thriving and has not had any further issues. We are so lucky we found Dr. Peterson at VCA North Division. If you care about your dog or cat, go to VCA North Division. You’ll be happy you did!

posted: 10/23/2024