VEG ER for Pets

Lucy's pet care team were AMAZING. The kept us up to date in every phase of her care. An all around perfect place in a pet emergency. Compassion and caring are terrific but the knowledge was top notch.

posted: 07/27/2025

Can’t say enough great things about VEG. Unfortunately my poor boy didn’t end up making it, his little body was giving out on him. But VEG let him spend his last night with dignity. I got to be with him for every step of the process, and even let me carry him around as we wheeled his IV. I’m confident they gave him his best shot at recovery. Everyone we worked with was so kind and caring. They continually checked in with us, even when they were incredibly busy. I never felt alone in the process. They were thoughtful in their treatment recommendations and were honest when they thought it was time to get him to more intensive care. Coco was my absolute best friend for 16 years and the team at VEG really made me feel like they recognized that and he mattered to them. They kept me updated with texts and pictures. His night at VEG was his first (and last) time sleeping away from home and I was really nervous for him, I could tell he didn’t want to sleep because he kept nodding off and waking up. Their picture and encouraging texts made me feel a million times better. I wish I could turn back time and make a lot of different choices, but I will never regret taking him to VEG. He got very sick very fast but they never made me feel like we were giving up hope. Thank you guys a million times over for treating Coco and I like we mattered. You made an unbearably painful situation the best that it could be.

posted: 05/01/2025

This was the very best care my little Charlie-Chalupa could have ever received! The staff at VEG was very compassionate and loving towards my little boy! The doctors were incredible! They diagnosed Charlie right away, so that they could pinpoint the best plan of action, to make him better! My boy had to stay overnight for comprehensive care. The doors were open for me to stay or come see him at any time of the day or night. It was such a positive and loving environment for the animals and pet owners. I am so very thankful and grateful to have experienced such professionalism and kindness provided to me and my Chalupa! Sending deepest thanks to the staff at VEG! ❤️

posted: 06/13/2025

We took our baby dog Maizey Biscuits to VEG . Upon arrival Maizey was weighed & we were brought to a holding area with 2 comfy chairs . Vital signs were taken as well as reason for visit . The Dr came & evaluated Maizey . She assessed Maizey & took a history . It was decided that she needed to be admitted . Dr C went over the tests that she would like to have done , along with the rationale for them . She was thorough , but not frivolous with labs & x-rays that she ordered. I was given the option to stay , so I took it . What a comfort that was . We were brought to a room with a bed and offered snacks & drinks . I really just wanted a coffee , but was brought a basket of goodies , a water and a coffee . I felt very cared for . Maizey & I cozied up on the bed . Despite being sick , Maizey was comfortable. When it was time for Maizey to go for X-rays , I was invited to go . WHAT ?!?!? How Great was that ? No anxiety for Maizey as I didn’t have to surrender her to have her X-rays . She had supportive care & was well enough to be discharged the next day . The staff spoke directly to her and gave her the time that she needed . Such kind and compassionate people - ALL of them ! The staff gave the pets that they treated 100% of their attention . Even though it was a very busy Saturday night , they took it in stride & worked with a smile . I didn’t enjoy my pet being sick , but I was So happy to have come into contact with this incredible group of animal lovers . Bravo VEG ! I will spread the word ❤️🙏🙂

posted: 06/30/2025

I am so relieved this emergency veterinary hospital exists. Our first visit was on a busy Saturday - but surprisingly we honestly did not wait long at all! I’ve waited for far more time in other offices. The staff are ALL kind, generous, and did not push us with which steps to take next. They understood our situation and worked with us to get our baby Flora back on track. Our second trip was the tough trip, where we were told our baby would need emergency surgery that night after we agreed to move forward with getting tests. Dr. Armstrong is so compassionate and listened thoroughly to all of our silly questions, even the ones that had to do with payment (can I just mention this office takes CareCredit and scratch pay?? Awesome!!!). And the doctor that performed the surgery knew her stuff and knew it well. We were scared but left feeling confident that Flora was in good hands. They promised they would wake me up in the middle of the night once Flora was out of surgery, and they certainly kept their promise! Our baby is now recovering from surgery and I’m shocked as she’s already doing better than she was not even 12 hours after surgery. AND they provide complimentary snacks and beverages!! I really could go on and on, from the doctor who performed Flora’s surgery (thank you from the bottom of our hearts) to the ladies who kindly would open the door and check us in, you all are angels. If you’re doubting where to bring your beloved pet, THIS is the right place. I cannot thank you all enough. 🩷 Love, Flora, her momma and her daddy.

posted: 07/23/2025