STEEL VETERINARY SERVICES

I cannot thank Steel Vet enough for the incredible care they gave my dog, Star. She was suddenly very sick, peeing blood, not eating, lethargic, and even had a brown discharge. Even though they were fully booked, they didn’t hesitate to take us in as an emergency. I drove a hour to see them. From the moment we walked in, everyone was kind, calm, and compassionate. Dr. Bob carefully examined Star and quickly diagnosed her with pyometra. He explained everything to me clearly from start to finish, which gave me so much comfort during such a terrifying moment. The reception staff were amazing as well, despite how busy the clinic was, they still treated us with patience and genuine concern. Thanks to their quick action and heartfelt care, Star is now home resting safely, and I am beyond relieved. Thank you, Dr. Bob, and thank you to the wonderful team at the front desk. Your kindness truly made all the difference. I’m so grateful for everything you did for my girl. ❤️

posted: 12/08/2025

I am so grateful for my veterinary team. After a terrible experience at another hospital, they were there for me and my dog every step of the way. Dr. Bob personally called me first thing Monday morning as soon as he was back in the office to check on us, and that kind of compassion and dedication is rare to find. The staff is always caring, supportive, and truly puts their patients first. I feel blessed to have such a wonderful, compassionate team looking after my dog.

posted: 10/11/2025

My experience with this clinic was extremely disappointing. Dr. Peter Horner DVM is not allowed to be a vet!!! I drove all the way from Pittsburgh because my Ragdoll breeder, who has been raising this breed for over 15 years, strongly recommended this clinic as the best place to help my kitten as their patients for 15 years. My Ragdoll kitten had just been rehomed after neutering three weeks ago. He has been stressed and our previous vet prescribed Clavamox for his coughing, sneezing, and runny nose. It helped, but not completely, and I came here as per our breeder recommendation hoping for proper follow-up treatment and answers. When the doctor came in, the appointment lasted no more than two minutes. He asked a few quick questions, examined my kitten, and suggested proceeding with vaccines. I repeated my concerns about the ongoing sneezing and runny nose. Instead of explaining the situation or discussing a treatment plan first like a normal doctor, he suddenly started quickly naming some medications without any explanation of what they are, why they would help, or what to expect. I didn’t even catch what they are. As the pet owner, I have every right to ask questions. And I simply asked if I should call the breeder to confirm the name of the medication she recommended, since she has long experience with Ragdolls and her cats are patients at this clinic. And doctors at this clinic always prescribe her kittens this medication. The doctor became visibly irritated immediately, then silently walked out of the room and closed the door without saying anything at all. No diagnosis, no plan, no explanation. Seriously?? Are we in daycare? After that, I started to look for any other personnel at the clinic by myself, went to reception, but no one tried to assist us, offer another doctor, or even clarify what happened. Instead, we were asked to leave and given a refund. My kitten received zero help. No veterinarian should walk away from a sick animal without communicating or answering questions. A doctor has a responsibility to explain what they want to prescribe, why, and how it will help. Communication and basic respect are essential in medical care. And if you cannot bear with people who ask questions - it means you have no right to work in this field!!! I left shocked, upset, and without any answers — after driving a long distance specifically because I trusted this clinic. The worst vet clinic experience I have ever had. I absolutely do not recommend this clinic and especially Dr. Peter Horner DVM to anyone. I will file a complaint for the AAVSB and hope that this doctor will have a consequences after his actions.

posted: 11/25/2025

I brought my dog in after noticing she was having trouble urinating, and the team here was absolutely wonderful from start to finish. They were kind, professional, and took the time to explain everything clearly. The doctor quickly diagnosed a urinary tract infection and started treatment right away. Within a few days, my dog was feeling so much better! I really appreciate how gentle and caring everyone was, they treated her like family. I’m so thankful to have a veterinary clinic I can trust for great care and compassion!

posted: 10/27/2025

I have had the BEST experiences for YEARS at Steel Vet! Dr Bob and Dr Horner LISTEN and take TIME with me and my pets. They both talk with me to be sure I understand the situation(s). The Techs are very knowledgeable, helpful, and so kind! I highly recommend this clinic. Don't delay getting the vet care your pet needs. Listen to the staff and follow through with your pets needs. You won't be mislead!

posted: 10/11/2025