Emancipet

These people were so lovely that I won't even take a star away just because of the horrible PetSmart they are located inside of. It would be nice if it was noted somewhere that they were actually located inside of the PetSmart. (Maybe they did and I missed it.) Wonderful job on my boy. Everyone was caring and attentive from start to finish and really cared. Alex was especially kind and helpful. He even helped me bring my boy out to my truck at the end. He was also very patient and empathetic to my complaints about the location itself. Prices were outstanding also. The PetSmart itself (outside) was filthy and the manager was blatantly inconsiderate. They would not allow me to use a restroom while there to pickup my pet after driving from NJ with personal needs for feminine care. Even after having to be embarrassed to actually plead to use a restroom, even the store manager would not allow it. Apparently they turn away elderly and disabled patrons as well, according to another staff who has to deny people, due to policy, all the time. The store management is too lazy to have to delegate cleaning to keep a clean bathroom and simply be diligent to deny use to outside public. I was a paying customer. They need to fix this as well as stop being lazy and clean all of the urine and feces that are outside for God knows how long! Some of it is so old it's even dried up. So watch your step on the way out of your car going inside. And make sure you use the bathroom at Target if you're closeby and have to go. They're the real MVP here. All in all, just due to the location issues, I would try the other location next time I'm booking an appointment.

posted: 11/26/2025

Took my dog and cat here. They both got fixed and their shots. It was easy to make an appointment. The staff were friendly and informative. Everything went great with their procedures. The prices are very reasonable and make it affordable to get pets medical care.

posted: 01/27/2026

Got our puppy vaccinated and they were so very nice and welcoming and the puppy took the shots like no problem because they were so good at their job! Great place!

posted: 01/22/2026

I took my Frenchie, Ellie, to Emancipet for her spay surgery, and I can’t say enough good things about our experience. This was my first time going through something like this because she is my first dog, and I was so nervous. I wanted to be absolutely sure that she was in the hands of a talented and caring team who would treat her like their own. From start to finish, the staff at Emancipet exceeded every expectation. Everyone was so kind, patient, and professional. The booking process was simple and stress-free, and they were very open to answering all of my questions and addressing any concerns I had. On the day of her surgery, the check-in process was quick and organized, which really helped calm my nerves. When I picked Ellie up, she was a little sleepy (as expected), but they had cleaned her up so beautifully—there wasn’t even a drop of blood. When I checked her incision at home, it looked amazing. The stitches were so clean and neat, and her recovery has been going so smoothly ever since. I’m so grateful to the entire Emancipet team for taking such wonderful care of my girl and giving me peace of mind throughout the entire process. You can truly tell that everyone there cares deeply about the animals they treat. Thank you for everything, you’ve earned a forever client in us!

posted: 11/07/2025

I could not be more grateful or happier with the level of care, service and last-minute life saving surgery my dog received here. I found myself in a terrible position. My dog had become extremely ill overnight. In the morning she was diagnosed with Pyometra. Without pet insurance or access to a large credit line, the quotes other clinics gave me for emergency surgery were completely unaffordable. I saw Emancipet while searching online for resources, called them and explained the urgent situation. They fit me in, SAME DAY (unheard of) with the most unbelievably charitable price possible. ($150) (I was being quoted over $6000+) Finding Emancipet was truly a miracle beyond comprehension. I’m still in disbelief. Dr Lopez was phenomenal. The team was amazing. They worked with me to save her life, I am forever grateful. I will be donating to Petsmart Charities and Emancipet for the rest of my life. The nonprofit work they’re doing here is beyond touching, and the impact they made on my family and I is immeasurable. I almost lost my baby, but Emancipet allowed her to see another day. Thank you eternally.

posted: 10/03/2025