Center City Veterinary Hospital

The attention to care and bedside manner for owner and pet is exceptional. You’re never made to feel like your concerns for your furry friend are unfounded, and questions are always answered clearly and with compassion. Both Dr. Cohen and Meister are really wonderful to our dog and the staff is fantastic.

posted: 09/09/2023

I know many of you adore this hospital, but I’m sharing my experience as a minority woman who attempted to obtain an appointment. I was denied an appointment for my cat by Center City Vet Hospital when I called on the phone strictly asking for an appointment. A woman who is unlicensed (not a nurse or nurse tech) then proceeded to give me medical advice on how he needs ER attention or could die. He had peed outside his litter box but was otherwise healthy. I then made an appointment at another clinic with no problem. Then tonight I received an email from Sam, from Center City Vet Hospital, stating that if I do not have the money to take him to the Emergency Room for this, I should reconsider if I have the capacity to own a pet. When talking on the phone, the writer of said email (Sam) admitted she isn’t a vet or vet nurse but still provided her medical opinion to me. Sam also didn’t disagree on the phone when we asked her if she was saying poor people don’t have the right to own pets if they can’t afford Emergency Room fees. We tried to talk to them in person (no yelling, no cussing on our part) because they refused to give us any contact of a manager or owner I even handed Sam the phone to show her the email she wrote to me, which I will be sharing publicly and reporting as well. At the clinic, the two white women (Sam and the other woman) in the office talked down to us and cut us off (we are Mexican and Indian minorities) , accusing us of confrontation when we voiced our complaints. They refused to give us any number or name of management or owner and said the owner doesn’t deal with complaints. When we said we had a difference of opinion and had the right to voice that, they said people like us don’t have the right to that and should leave. They then shooed us out like we were inferiors. Racism Classism Also-Unlicensed medical advice

posted: 09/25/2023

Can’t say enough good things about this place. The staff is incredible. My cat had to have a limb removed and everyone there was the nicest and most helpful. Definitely made a bad situation a little easier to deal with. My cat is doing great and we’re both very appreciative!

posted: 06/02/2023

Everyone jumped into action quickly when I brought my dog in for an emergency visit close to closing time. He had been choking on a bone in my home and they took him quickly for an evaluation. Luckily, he passed it on his own without intervention as soon as they saw him. Everyone here was very kind, focused and animal-centered. Thank you to the team!

posted: 05/01/2023

Fantastic vet. We switched a couple years ago from a vet within a few minutes walk from us, to CC Vet Hospital which requires a 10-15 min drive. It’s worth the hassle of Ubering, coordinating w my husband to drop off, or parking. Dr. Meister is kind, efficient, thorough, and knowledgeable. I’ve brought both of our cats here and they allow same day booking for both animals for convenience. The price is right - our prior vet was about double the price. It’s impossible to know how much the vet should be and it can get outrageously costly. CCVH is upfront about what tests and procedures are highly recommended versus optional. They never push additional blood work or vaccines on you to make extra $. We recently had the experience of our one cat needing a dental procedure and the entire experience was made as carefree as possible. There was one little hiccup about him needing to be fasted before the procedure but it ended up working out and they sat me down and were extremely apologetic and professional about the snafu. Scheduling was easy. I was given a price quote and we actually came in under budget. They called throughout the procedure to update us on how it was going and called next day to check in. And results were satisfactory. Couldn’t be more happy with this vet.

posted: 07/16/2023